Solutions Engineer

The Solutions Engineer will be responsible for qualifying, integrating and maintaining Trial Interactive systems. This role interacts with all members of the operations team, partnering with sales, account management, product, engineering, and creative. The ideal candidate will ultimately be an expert in the inner workings of Trial Interactive technology, have the ability to easily guide a technical integration, and display excellent communication and project management skills to launch and extend technical partnerships.

DESCRIPTION

• Maintain a deep understanding of Trial Interactive product from a technical perspective
• Manage and coordinate major client integrations
• Solve client problems using a variety of analytical and technical tools including developing innovative solutions, troubleshooting client-side code, querying databases, and analyzing results
• Communicate to clients and internal partners to drive success of partnerships and guide product enhancements
• Drive product innovation by presenting client feedback to product teams and creating short term workarounds
• Evangelize new products and assist clients in the integration and adoption of features to help ensure long-term success of the campaign
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

REQUIRED SKILLS

• Bachelor degree in Computer Science or Engineering
• Working knowledge of JavaScript, HTML, CSS, XML, and MS SQL, .NET, IIS, Linux
• Experience in using cloud environment, use of AWS is an asset
• Good understanding and working knowledge of databases
• Know to write SQL Server queries and database procedures
• Website hosting
• Excellent written and verbal skills
• Hard working, team-oriented, bright, creative, cooperative, and exceptional problem solving skills
• Strong organizational skills and ability to work independently.
• 1-3 years of relevant work experience