Job Title: Solution Consultant
Night Shift (US/Global Client Support)
Experience: 45 Years
About The Role
We're looking for an experienced Solution Consultant with a strong technical background and
excellent client-facing skills. In this role, you will act as the bridge between our product
engineering teams and global clients, ensuring smooth solution delivery, technical guidance,
and customer success during project implementation and ongoing engagement.
You'll be working closely with clients in international time zones (primarily US), helping them
design, integrate, and optimize solutions using our products and platforms.
Key Responsibilities
- Engage directly with global clients to understand business requirements, technical
challenges, and solution needs.
- Design and present tailored product/solution demonstrations and architecture
proposals.
- Collaborate with internal product, engineering, and delivery teams to implement client-
specific solutions.
- Troubleshoot and resolve technical issues, ensuring seamless deployment and post-
implementation support.
- Act as the technical point of contact for assigned client accounts during the night shift.
- Contribute to documentation, best practices, and process improvement initiatives.
- Maintain high levels of customer satisfaction and communicate proactively with
stakeholders.
Required Skills & Qualifications
- 45 years of hands-on development experience in one or more of the following:
- JavaScript / TypeScript, Node.js, React / Angular, or other modern frameworks.
- Backend technologies such as Java, .NET, or Python.
- APIs, microservices, and cloud platforms (AWS / Azure / GCP).
- Strong understanding of system architecture, integration patterns, and RESTful APIs.
- Excellent communication and presentation skills for client interactions.
- Proven ability to manage multiple client projects in a fast-paced environment.
- Experience working in client-facing or solution consulting / pre-sales / implementation
roles.
- Comfortable working in night shifts aligned with US business hours.
Preferred Qualifications
- Prior experience in SaaS / Enterprise product companies.
- Exposure to cloud deployment, CI/CD, or DevOps practices.
- Understanding of business processes in [relevant domain e.g., fintech, e-commerce,
etc.].
