Position Title - Senior AVP – Retail & Consumer Packaged Goods (CPG)
- JOB PURPOSE & SUMMARY
This role requires a strategic and technically adept Solutions Lead to drive the design and delivery of solutions for RFPs and proposals, with a strong focus on the Retail & CPG industry and other non-financial services industries . The ideal candidate will combine deep domain knowledge with expertise in digital technologies, AI, and data-driven transformation to craft innovative, scalable, and client-centric solutions.
- PRINCIPAL ACCOUNTABILITIES
- Lead the solutioning and technical response for BPM-related RFPs, RFIs, and proposals in the Retail & CPG industry and other non-financial services industries
- Collaborate with sales, delivery, product, and technology teams to design end-to-end solutions that align with client needs and strategic goals.
- Translate complex business requirements into digital-first BPM solutions leveraging automation, AI/ML, analytics, and cloud platforms.
- Develop solution blueprints, architecture diagrams, and value propositions tailored to Retail & CPG industry and other non-financial services industries
- Present solutions to internal stakeholders and clients through orals, workshops, and demos.
- Stay current with industry trends, regulatory changes, and emerging technologies & support cost modeling, risk assessment, and transition planning for proposed solutions.
- Contribute to the development of reusable assets, accelerators, and best practices
- SKILLS AND KNOWLEDGE
- Experience working with global delivery teams and offshore models.
- Familiarity with regulatory and compliance requirements in the Retail & CPG industry and other non-financial services industries.
- Strong analytical and storytelling skills to craft compelling value propositions, along with proven experience in Retail & CPG and other non-financial services industries domain processes, systems, and regulatory environments.
- Strong understanding of BPM platforms (e.g. Appian), AI/ML, RPA, and data analytics.
- Experience in crafting responses for large, complex RFPs and client engagements.
- Excellent communication, presentation, and stakeholder management skills.
- Familiarity with cloud ecosystems (AWS, Azure, GCP) and data platforms (Snowflake, Databricks, etc.).
Preferred
- Domain familiarity across Insurance, Utilities/Energy, and Healthcare, including key buying centers and operating models (e.g., insurers, payers/providers, utilities & energy retailers).
- Prior experience selling Data, Analytics, Digital, or AI‑led transformation and technology‑enabled services to large enterprises.
Leadership Qualities
- Customer‑first mindset with strong commercial judgment and long‑term relationship orientation.
- High ownership, execution intensity, and accountability in ambiguous, high‑stakes environments.
- Naturally collaborative, with the ability to operate effectively across matrixed, global teams while maintaining clarity and decisiveness.
- Educational Qualifications & Relevant years of Experience
Required
- Bachelor's degree in business, Economics, Engineering, Technology, or a related discipline.
Preferred (but not mandatory)
- Master's degree (MBA or equivalent) from a reputed institution, with a focus on Strategy, Marketing, Finance, or General Management.
- 10+ years of experience in digital transformation, or solution architecture roles particularly in Retail & CPG industry and other non-financial services industries.
