Solution / Technical Architect-Salesforce Spiff

Location: India (Remote)

Experience: 10+ years in Salesforce / CRM technology, with strong hands-on experience in Salesforce Spiff

Employment Type: Contract

Role Overview

We are looking for an experienced Salesforce Spiff Solution / Technical Architect with deep expertise in Salesforce Spiff / Sales Performance Management (SPM).

The ideal candidate will have personally led or architected at least 3 end-to-end Salesforce Spiff implementations and should be able to independently own solution architecture, technical design, integrations, configuration, data flows, deployment, and stakeholder discussions.

This is a highly specialized role. Candidates without hands-on experience delivering multiple Salesforce Spiff implementations will not be considered.

Key Responsibilities

• Own the end-to-end solution architecture for Salesforce Spiff implementations.
• Lead discovery sessions and translate business requirements into scalable Spiff solutions.
• Design and implement complex sales compensation and incentive structures within Spiff.
• Architect integrations between Spiff and Salesforce CRM, ERP, HRIS, payroll, finance and other enterprise systems.
• Define data architecture, data mapping, data flows and integration requirements.
• Provide technical leadership throughout the implementation lifecycle, from design through go-live.
• Work closely with Sales Operations, RevOps, Finance, HR, Business and Technology stakeholders.
• Design solutions for complex compensation scenarios including- Quotas and attainment, Commission calculations, Tiers and accelerators, Draws, Clawbacks, Commission splits, Adjustments, Complex incentive and compensation rules.
• Review and validate Spiff configuration and technical designs.
• Lead technical discussions with client stakeholders and development/integration teams.
• Prepare solution architecture documents, technical specifications, integration designs and implementation documentation.
• Support data migration, testing, UAT, deployment and post-go-live stabilization.
• Identify performance, scalability and data-quality issues and recommend appropriate solutions.
• Provide technical guidance and mentoring to Salesforce/Spiff consultants and developers.

Mandatory Requirements

• 3+ successfully completed Salesforce Spiff implementations — mandatory.
• Proven experience working as a Solution Architect, Technical Architect or Lead Architect on Salesforce Spiff projects.
• Strong hands-on knowledge of Salesforce Spiff and Sales Performance Management.
• Strong understanding of Salesforce architecture, data model, security, APIs and integration patterns.
• Experience integrating Spiff with Salesforce and other enterprise applications.
• Strong understanding of sales compensation and incentive compensation processes.
• Experience working with complex compensation plans and business rules.
• Strong stakeholder management and communication skills.
• Ability to independently lead technical discussions and make architecture decisions.
• Experience working in client-facing consulting environments.

Preferred Experience

• Salesforce certifications such as Application Architect, System Architect or other relevant Salesforce certifications.
• Salesforce Spiff-related certification or formal Spiff training.
• Experience with Salesforce Sales Cloud.
• Experience with REST/SOAP APIs, middleware and enterprise integration platforms.
• Experience with ERP, HRIS, payroll or financial-system integrations.
• Experience with large-scale or global Spiff implementations.
• Experience working with distributed/global teams.

What We Are Looking For

We are specifically looking for someone who has implemented Salesforce Spiff in real-world production environments, not someone who has only theoretical knowledge or limited exposure to the platform.