The Solution Manager works closely with customers to asses and offer the right treasury solutions. The individual is responsible to build a trusted relationship with the customer and to stay engaged throughout the customers banking life cycle. In this process, the individual is involved in assessing the treasury needs of the customers and offer solutions best suited to the customer needs. The individual should have a thorough understanding of the trade and capital flows, payments and collections position, and capital needs. The individual will collaborate with the various relationship teams to offer a comprehensive and 360-degree banking solution to the customer.
Key Responsibilities
- Customer Service: Nurture and develop customer relationship across SME, large & mid-corporate, and institutional customers such as Banks, Private Equity, Venture Capital firms, Foreign Portfolio investors, and Capital markets participants.
- Treasury Solutions: Provide hedging solution such as forwards and derivatives. You will also be managing end to end execution of various treasury solutions.
- Customised Solutions: Plan and execute business plans specific to allocated segments and sectors with the objective of increasing market share and wallet share.
- Behold our values: Offer products that are fair to our customers and fair to bank.
- 360-degree banking: Focus on new client acquisitions and 360-degree banking.
Qualifications & Skills
- Educational Qualification: Candidate with post-graduate degree from a leading institution preferably in Economics / Commerce / Business Administration or Finance. Or a Graduate degree with professional qualification of Chartered Accountancy with 1-6 years of experience.
- Understanding of Forex and Derivatives Markets: Basic understanding of forex and derivatives markets, conversant with concepts like spot and hedging products like forwards, options, interest rate swaps (IRS).
- Collaboration: Orientation to work with multiple internal stakeholders across compliance, risk, and treasury operations team across the life cycle of the business transaction and relationship.