Job Description
As we continue to grow and expand supporting complex solutions, Multi-cloud and aaS solutions, we are hiring talented Solution Architect professional to join our team. If you're excited to be part of this winning team, and is ready to take up challenging assignments, this is for you.
Key Responsibilities:
• Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it.
• Resolving complex technical problems as they arise on critical/Marque accounts.
• Providing supervision and guidance to transition/Build teams.
• Continually researching current and emerging technologies and proposing changes where needed.
• Informing various stakeholders about any problems with the current technical solutions being implemented.
• Assessing the business impact that certain technical choices have.
• Providing updates to stakeholders on product development processes, costs, and budgets.
• Fixes technical issues as they arise.
• Supervises and guides build/transition teams.
• Continuously researches emerging technologies and proposes changes to the existing architecture.
• Providing recommendations and roadmaps for proposed solutions
• Performing design, debug, and performance analysis on solutions
• Documenting and sharing best practice knowledge for new solutions
• Advocating for process improvements and helping develop solutions
• Regularly communicating new features and benefits to partners, customers, and other stakeholders
• Providing technical leadership to a team throughout the project lifecycle
• Developing proof-of-concept projects to validate your proposed solutions
• Reviewing and validating solutions designs from other team members
Technical Skills Business Skills
• Broad technical knowledge on Compute and Storage solutions.
• Working knowledge of Infra Data Centers (power and cooling schemes, etc), enterprise technologies, High Performance Computing (HPC), Cloud Computing
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• Technical knowledge and experience on Infrastructure monitoring tools
• Knowledge of remote deployment programs and monitoring processes and concepts.
• ITIL Certification
• Technical knowledge of network switches
• Operating Systems and their integration with Fiber channel HBA
• Server Clustering in SAN and switched SCSI environments.
• Connecting Blade Servers into SAN infrastructures.
• System Administration
• • • Demonstrate strong written and verbal communication skills
• Demonstrate business judgment, decision making skills, negotiating skills, time-resource management, complex problem solving, in-depth product knowledge, creativity, teamwork, knowledge of quality processes, political astuteness and sensitivity in dealing with diverse cultures and ability to learn quickly.
• Must have deep understanding of A&PS and Operation Services business in HPE Pointnext.
• Must be a team player and show ability and willingness to motivate and support other engineers
Essential Skills Customer handling skills
• Strong knowledge and practical experience with Public Cloud ( AWS, Azure )
• Familiarity with modern cloud application architecture
• Exposure to cloud managed services and microservices like Function as a Service, Containers, and managed databases
• Experience with setting up load balancers, cloud networks, and virtual servers
• Industry Standard Servers (Proliant, Blades & Synergy)
• Broad technical knowledge on core infrastructure vendor partners
• VMware(ESXi, vCenter, vSAN)
• VMware availability technologies – Site Recovery Manager, vMSC
• MS Windows Server / Hyper-V
• Linux – RHEL, SLES, CentOS, etc.
• Experience in attached and networked storage hardware and concepts (Primera, 3PAR, MSA, Nimble, StoreOnce, etc)
• Experience in Converged Infrastructure (Simplivity, Apollo, etc)
• Network infrastructure (Aruba, Flex Fabric, etc)
• Backup Software
• Veeam Backup & Recovery
• Commvault
• Data Protector
• Demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products.
• Affinity with Monitoring tools and processes (Nagios, SolarWinds, OpenView) • Demonstrate a high level of technical & account management communication skills and expertise in communicating with customers & internal organization.
• Manage the solution process with high management attention in a complex environment.
• Take responsibility of solutioning to meet customer requirements and ensure end-to-end deal ownership.
• Lead high level cross organizational customer orientated projects.
• Thorough understanding of ML, data analysis, data visualization, and event-driven architecture
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Eligibility & Qualification:
• Bachelor's degree in Engineering (or Equivalent).
• Experience: Minimum 10 years of experience in Enterprise Technical Support environment
• ITSM / project management knowledge is essential.
• Flexible to work in 24X7 support environment, ready to travel 25% of the time.
