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Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
To execute a successful tenant consolidation, you must first define the target-state information architecture and governance considerations, including the sharing posture, permissions model, external sharing constraints, retention sensitivity, and content ownership patterns. From there, you need to define the tenant-to-tenant ODSP migration strategy, covering discovery, mapping, staging, delta moves, cutover approach, and post-move validation. To ensure consistency, you must standardise the tooling approach using ShareGate, Quest, or an equivalent solution, establishing configuration baselines, scheduling patterns, throttling management, reporting outputs, and error handling. You will also need to define operational runbooks for key migration tasks, such as site migrations, OneDrive migrations, Teams files migrations, permissions reconciliation, link and sharing remediation, and metadata validation. Managing the quality of the execution requires setting and enforcing strict quality gates-specifically ready to migrate, ready to cutover, and accepted criteria-supported by evidence packs and clear sampling methodologies. For non-standard scenarios, you must create an exception framework for difficult content, which includes handling very large libraries, broken inheritance sprawl, customisations, third-party integrations, legacy workflows, and blocked file types. Alongside this, you need to define a repeatable approach to permissions and sharing parity by clarifying what constitutes an equivalent state, what must be remediated, and what requires formal business sign-off. When technical issues arise, you will lead the escalation on complex failures, such as permissions anomalies, throttling, content mismatches, orphaned identities, broken sharing links, and Teams dependency problems. To drive efficiency, you must produce operational metrics for factory execution, tracking throughput, failure categories, rework rates, top blockers, and a continuous improvement backlog. Finally, you must align Shared Data cutovers directly to Identity, Devices, and Teams readiness so that the overall user experience is protected.
Who You Are
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience:
Proven delivery of tenant-to-tenant SharePoint/OneDrive migrations at enterprise scale which must be evidenced.
Deep SharePoint Online/OneDrive expertise (permissions, sharing, IA, metadata, site templates, modern site constructs, governance controls).
Hands-on experience using ShareGate (preferred) or comparable enterprise migration tooling and ability to interpret logs and failure modes.
Strong understanding of Teams-connected content storage patterns and how Teams usage intersects with SharePoint/OneDrive.
Experience building factory-ready runbooks, validation gates and evidence packs to drive repeatable execution.
Strong troubleshooting mindset: can isolate issues quickly, define a fix pattern and push it into standard practice.
Preferred Technical and Professional Experience:
Experience with highly regulated or complex governance environments (strict retention, compliance, sensitivity labelling interactions).
Familiarity with scripting and automation for checks/remediation (PowerShell/Graph).
Knowledge of common ODSP migration pitfalls: link behaviour, sharing model differences, permissions sprawl, performance constraints, change windows.
Being You
The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can Expect
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact Join us and help shape what's next.
Get Referred!
If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.
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Job ID: 148876633
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