Job Description
Job Description
Key Responsibilities
Enterprise Architecture & Strategic Leadership
- Define, own, and govern the global Oracle Sales Cloud (CX) technical and application architecture blueprint.
- Drive the multi-year CRM roadmap, evaluating platform additions, custom extensions, and cloud migration strategies.
- Serve as the Primary Technical Advisor to C-level stakeholders (CIO, CRO, VP Sales Ops), translating commercial strategy into high-scalability IT capability models.
- Establish architectural governance, technical standards, security policies, and best practices across development teams and implementation partners.
Solution Design & Core Ecosystem Integration
- Architect end-to-end Quote-to-Cash (Q2C), Lead-to-Opportunity, and Territory-to-Quota workflows spanning Oracle Sales Cloud, Oracle CPQ, Oracle Incentive Compensation (OIC), and Oracle ERP Cloud.
- Design robust integration patterns using Oracle Integration Cloud (OIC), REST/SOAP web services, and event-driven architectures to connect on-premise legacy systems and third-party SaaS applications.
- Guide complex data architecture, master data management (MDM), data governance, and large-scale data migration strategies.
Technical Governance & Advisory
- Oversee complex Groovy scripting, Application Composer customizations, custom objects, and Page Composer extensions to ensure zero disruption during quarterly Oracle Cloud upgrades.
- Lead Design Review Boards (DRB) and review Functional Specification Documents (FSDs) and Technical Design Documents (TDDs) prepared by technical leads and partners.
- Evaluate quarterly Oracle Cloud releases, assess business impact, and lead technical validation for new feature adoption.
Team Leadership & Stakeholder Management
- Mentor and lead cross-functional teams consisting of functional consultants, developers, integration engineers, and third-party implementation vendors.
- Manage vendor selection, RFP responses, technical evaluations, and partner performance reviews.
Required Qualifications & Experience
Experience & Education
- Overall Experience: 12–15+ years in IT, with 8+ years dedicated to Oracle CX Sales / Oracle Sales Cloud implementation and architecture.
- Track Record: Successfully led the architectural design and full lifecycle implementation of at least 3–5 enterprise-scale, global Oracle Cloud deployments.
