Solution Architect
Solution Architect
Jade GlobalThis job is no longer accepting applications
Job Description
Job Description: The ITOM/ ITAM Architect designs the enterprise-wide strategy for CMDB, ITOM, and IT Asset Management on the ServiceNow platform. You will create a cohesive architecture that unifies asset data from disparate sources and embeds asset management processes into the fabric of IT Service Management operations..
Roles & Responsibilities
Design the comprehensive solution architecture for the entire ITAM suite (HAM Pro, SAM Pro, Contract Management).
Design the comprehensive solution architecture for the most common ITOM modules (CMDB, Discovery, Svc Mapping, Event Management)
Define the data governance model for asset information, ensuring data quality and integrity.
Define strategic solutions to incorporate CMDB & ITOM information into ITSM Operations to automate & optimize ITSM processes.
Architect the integration strategy with all relevant systems, including End- Point management, Security, IAM, and discovery tools.
Develop a strategic roadmap for expanding CMDB & ITAM capabilities to include all facets of Asset Management, Cloud, and Infrastructure
Ensure the ITOM & ITAM architecture supports financial reporting, compliance audits, and cost optimization initiatives.
Advise concerned stakeholders on best practices for asset management, configuration management, and the business value of the ServiceNow platform.
Experience: A minimum of 8 years of hands-on experience with the ServiceNow platform.
Certifications
ServiceNow Certified System Administrator (CSA) - Required.
Certified Implementation Specialist (CIS) in at least one of the core module areas (e.g., ITSM, ITOM, CMDB, ITAM, CSM, SecOps) - Required.
Certified Application Developer (CAD) - Highly Preferred.
Technical Skills: Deep expertise in JavaScript, Glide APIs, REST/SOAP integrations, Flow Designer, and other ServiceNow Core Components.
Methodology: Proven experience working in Agile/Scrum development environments.
Soft Skills: Excellent communication, problem-solving, leadership, and stakeholder management skills.
Roles & Responsibilities
Design the comprehensive solution architecture for the entire ITAM suite (HAM Pro, SAM Pro, Contract Management).
Design the comprehensive solution architecture for the most common ITOM modules (CMDB, Discovery, Svc Mapping, Event Management)
Define the data governance model for asset information, ensuring data quality and integrity.
Define strategic solutions to incorporate CMDB & ITOM information into ITSM Operations to automate & optimize ITSM processes.
Architect the integration strategy with all relevant systems, including End- Point management, Security, IAM, and discovery tools.
Develop a strategic roadmap for expanding CMDB & ITAM capabilities to include all facets of Asset Management, Cloud, and Infrastructure
Ensure the ITOM & ITAM architecture supports financial reporting, compliance audits, and cost optimization initiatives.
Advise concerned stakeholders on best practices for asset management, configuration management, and the business value of the ServiceNow platform.
Experience: A minimum of 8 years of hands-on experience with the ServiceNow platform.
Certifications
ServiceNow Certified System Administrator (CSA) - Required.
Certified Implementation Specialist (CIS) in at least one of the core module areas (e.g., ITSM, ITOM, CMDB, ITAM, CSM, SecOps) - Required.
Certified Application Developer (CAD) - Highly Preferred.
Technical Skills: Deep expertise in JavaScript, Glide APIs, REST/SOAP integrations, Flow Designer, and other ServiceNow Core Components.
Methodology: Proven experience working in Agile/Scrum development environments.
Soft Skills: Excellent communication, problem-solving, leadership, and stakeholder management skills.
More Info
Key Skills
About Company
Skills:
Itsm, BMC Helix, Agile, Itam, Scrum
Skills:
Identity Management, Microsoft Azure, Azure Storage, Azure Sql, Azure Landing Zones, Hybrid cloud, Cost Optimization, Azure Backup, Azure Virtual WAN, Defender for Cloud, Cloud Governance, Microsoft Sentinel, Azure Virtual Machines, AIOps, ITSM Automation, Observability, Microsoft Entra ID, FinOps, Azure Networking, AKS, Disaster Recovery Planning, ExpressRoute, VMware modernization, Managed Services, Cloud Operating Models, Azure Monitor, Azure Site Recovery
Skills:
cloud platforms and infrastructure management, ServiceNow IT Operations Management ITOM, automation and orchestration tools within IT operations, designing and implementing integrated IT operations solutions
Skills:
Java, Machine Learning, J2EE, Javascript, Quality Assurance Testing, Sailpoint, Xml, Role-Based Access Controls, Ai, BeanShell, Project Management, Cissp
Skills:
Oracle Integration Cloud (OIC), Otbi, Jira, Bi Publisher, Sql, Soap Web Services, Git, VBCS, Groovy Scripting, Rest Apis, FBDI, Oracle Fusion Cloud, Application Composer, Oracle Fusion integrations, oci, CI/CD