Software

Responsibilities

• Lead, mentor, and develop a team of software engineers across backend, mobile, and cloud platforms, fostering a culture of accountability, collaboration, engineering excellence, continuous learning, and attention to detail.
• Own the overall delivery and operational health of services across Python backends, React Native mobile applications, GraphQL APIs, PostgreSQL databases, and AWS cloud infrastructure, ensuring scalability, reliability, performance, and maintainability.
• Drive architecture design and technical strategy for large-scale, distributed systems, ensuring solutions align with business objectives, scalability requirements, security standards, and long-term platform sustainability.
• Conduct architecture and design reviews for new initiatives and existing systems, providing technical guidance and governance to ensure consistency with engineering standards and best practices.
• Partner closely with Product, UX, QA, DevOps, and business stakeholders to drive technical discovery, define solution approaches, assess risks, and secure cross-functional alignment.
• Oversee engineering process adherence across the software development lifecycle, ensuring compliance with established standards for SDLC, change management, testing, deployment, incident management, and release governance.
• Lead production incident management efforts, including escalation handling, root cause analysis (RCA), corrective actions, and continuous improvement initiatives to improve platform stability and reduce recurring issues.
• Drive continuous improvement initiatives focused on system resiliency, automation, operational efficiency, technical debt reduction, engineering productivity, and AI-driven innovation opportunities.
• Champion observability and monitoring best practices using tools such as Datadog to improve system visibility, alerting, operational insights, and platform reliability.
• Ensure adherence to security, regulatory, compliance, and operational standards across application development, infrastructure management, and production support activities.
• Support hiring, performance management, career development, and succession planning activities for the engineering organization.
• Communicate effectively with technical and non-technical stakeholders through strong verbal and written communication skills.

Education / Experience

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience.
• Proven experience leading and managing software engineering teams delivering production systems using Python, React Native, GraphQL, PostgreSQL, AWS cloud technologies, and distributed architectures.
• Strong experience designing and reviewing scalable cloud-native architectures using AWS services such as Lambda, ECS, DynamoDB, S3, API Gateway, and CloudWatch.
• Experience implementing observability, monitoring, and operational alerting solutions using Datadog or similar platforms.
• Demonstrated experience driving engineering process improvements, operational excellence initiatives, incident management, and release governance practices.
• Strong understanding of CI/CD pipelines, automated testing strategies, observability, system reliability, and modern software development best practices.
• AI-forward mindset with an interest in leveraging AI technologies, automation, and data-driven decision-making to improve engineering efficiency and product innovation.
• Proven ability to lead cross-functional initiatives, manage competing priorities, and communicate effectively with both technical and non-technical stakeholders.
• Strong analytical skills with high attention to detail and a focus on delivering high-quality, scalable solutions.