The software sales manager is responsible for driving software sales revenue by leading the sales team, developing business opportunities, acquiring new customers, and managing key client relationships. The role includes sales strategy, team management, pipeline development, forecasting, and achieving revenue targets while ensuring high levels of customer satisfaction.
Key Responsibilities
- Develop and execute sales strategies to achieve monthly, quarterly, and annual revenue targets.
- Lead, mentor, and manage the software sales team to maximize performance.
- Generate new business opportunities and expand the customer base.
- Build and maintain strong relationships with corporate clients, channel partners, and key stakeholders.
- Manage the complete sales cycle from lead generation to deal closure.
- Conduct customer meetings, product presentations, and commercial negotiations.
- Identify customer business requirements and recommend suitable software solutions.
- Prepare and review proposals, quotations, contracts, and commercial agreements.
- Monitor sales pipeline, forecasting, and conversion ratios.
- Review team performance through regular sales meetings, coaching, and performance tracking.
- Coordinate with pre-sales, technical, marketing, implementation, and customer success teams for successful project execution.
- Ensure timely follow-up on leads, proposals, and customer inquiries.
- Maintain accurate CRM records, sales reports, and management dashboards.
- Drive upselling, cross-selling, renewals, and account growth initiatives.
- Minimize customer escalations through proactive relationship management.
- Monitor competitor activities, pricing, and market trends to identify business opportunities.
- Participate in exhibitions, seminars, webinars, and networking events to generate business.
- Ensure timely payment collections in coordination with Finance.
- Maintain confidentiality of customer information, pricing, and company data.
- Ensure compliance with company policies, sales processes, and commercial guidelines.
- Foster a high-performance, collaborative, and customer-centric sales culture.
- Continuously improve sales processes, productivity, and team capability.
About Company: We are known for providing fast and reliable services for almost 10+ years, with our highly efficient teams that are loved by our clients. 24*7 assistance just a phone call away, we are the best when it comes to various business management products like Tally.ERP 9. Our business-focused approach and the consultative way of working make us different from the rest. Today, we are stronger than ever. Customer satisfaction is the utmost priority.
