Software Reliability Engineer I

Responsibilities:

• Supporting and maintaining the next-generation Post Trade systems at Tower
• Working with trade support and developers across multiple regions to resolve production issues
• Leading or contributing to migration, automation of support activities.
• Diagnosing and fixing bugs on existing production platforms
• Documenting production issues and production interventions taken
• Supporting new execution venues, trading products, and data vendors
• Establishing certification criteria for enhancements and/or new products to be released into production and integrating them into the testing and deployment process
• Working closely with end users to understand their needs and providing technical expertise
• Contributing to the design and implementation of the support system to enhance reliability and self-correction
• Monitoring and reporting on the status and health of production systems.