Job description of SQA (Software Quality Analyst)
Functional skills
- Experience of having led at least one ISO 9001/TL 9000 audit certification/metrics measurement
- Extensive experience in Software Quality Metrics measurement and improvement
- Good level knowledge in PMBOK Process areas
- Knowledge of CMMI, LEAN/Six Sigma, Agile methodologies
- Ability to derive useful information/trends from voluminous data
- Certified Scrum Master Certification
- Functional knowledge of DevOps
- Root Cause Analysis skills
- Basic Business Acumen
Tools Skills
- Ability to work with MS Excel in creating Charts, Macros, Pivot Tables and generating on demand reports
- Proficient in making impactful presentations using MS Power Point
- Proficient in Microsoft Project Plan(MSP)
- Working knowledge of GITHUB,JIRA, Confluence
Soft skills
- Ability to connect with and articulate process non compliances, performance status, improvement areas to engineering/unit heads and emphatically advise corrective-preventive actions
- Ability to lead a cross functional team and drive the desired outcomes
- Confident, passionate for achieving goals
- Ability to deliver compelling presentations to achieve a desired outcome
- Excellent written and verbal communication skills
Key responsibilities
- Is responsible for applying the principles and practices of software quality assurance throughout the software development life cycle
- Identify opportunities for process improvement and drive unit/org level transformational changes
- Conduct Process Compliance audits for Product Units/support functions
- Facilitate the Project Managers with MSP, scheduling, risk management, planning and other project management process areas.
- Prepare the organization for external audits and conduct Internal Quality Audits
- Carry out extensive data analysis, churn out reports & dashboards and present to senior management/unit heads periodically
- Ensure/facilitate closure of project/process NCs
- Identify training needs and conduct trainings to bridge the gaps identified in assigned product unit/support functions
- Should identify patterns across the faults/deviations/problems and suggest and implement process improvements
- Measure Effectiveness of processes, derive and implement Effectiveness metrics at unit/Orgn. Level.
Educational background & work experience
(For I4 equivalent/IC)
- B.E./B.Tech in Computer science / Electronics / Telecommunications / Industrial
- OrM.C.A. (with 2-4 year experience of SDLC)
- OrM.T.Q.M (with 2-4 year experience of SDLC & Comp.Sc. as a compulsory subject in UG)
(For I5/I6 equivalent/IC)
- B.E./B.Tech in Computer science / Electronics / Telecommunications / IndustrialorM.C.A. or M.T.Q.M with 5-6 years of relevant experience as SQA in software product development industry in renowned organizations (preferably in telecom sector) or with 5-6 years of relevant experience as quality engineer in other technology industry