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NetApp Excellerator

Software QA Engineer (Professional Services Automation)

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  • Posted 23 hours ago
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Job Description

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins.

Job Summary

We are hiring a QA Engineer (6+ Years) with strong expertise in Professional Services Automation (PSA) applications, including manual testing, automation, and API validation. The role requires leveraging AI-assisted testing tools to enhance test coverage, speed, and quality. You will collaborate closely with Product and Engineering teams to ensure high-quality, reliable releases through robust test design, automation frameworks, and data-driven quality practices.

Job Responsibilities

  • Manual Testing
    • Analyze requirements and create test plans, scenarios, and test cases
    • Execute functional, regression, smoke, sanity, exploratory, UI, cross-browser, and mobile testing
    • Perform end-to-end validation of workflows and edge cases
  • API Testing
    • Perform REST API testing using Postman/Swagger
    • Validate payloads, headers, status codes, authentication, and error handling
    • Build and maintain API automation test suites
  • Automation Testing
    • Design and maintain UI & API automation scripts
    • Develop frameworks using Selenium / Playwright / Opkey
    • Integrate tests into CI/CD pipelines
    • Track and improve automation coverage and stability
  • AI-Assisted QA
    • Use AI tools (ChatGPT/Copilot) to generate test cases, data, and edge scenarios
    • Assist in automation scripting and optimization
    • Analyze logs, accelerate root cause analysis, and improve efficiency
    • Ensure responsible and secure use of AI tools
  • Collaboration & Quality Process
    • Log and track bugs in Jira/Azure DevOps
    • Participate in Agile ceremonies
    • Provide release sign-off, metrics, and risk assessment

Job Requirement

  • Core QA Expertise
    • Strong knowledge of SDLC/STLC, defect lifecycle, and QA best practices
    • Hands-on experience with test design techniques (boundary, equivalence, negative testing)
    • Experience working in Agile/Scrum environments
    • Strong experience in PSA platforms or PSA-related applications
    • Understanding of project lifecycle, resource management, time/expense tracking, billing, invoicing, revenue recognition, and forecasting
  • Automation & Programming
    • Proficiency in at least one language: Java / Python / JavaScript / TypeScript
    • Experience with frameworks: TestNG, JUnit, PyTest
    • Hands-on experience with automation frameworks and script development
    • Familiarity with Git and version control practices
  • API & Tools
    • Strong experience with Postman (collections, environments, Newman)
    • Understanding of REST APIs, JSON, HTTP methods, and status codes
    • Exposure to microservices architecture (good to have)
  • Database & Debugging
    • Ability to write SQL queries (joins, filters, aggregates)
    • Experience in log analysis and debugging using browser dev tools
  • CI/CD & Reporting (Good to Have)
    • Exposure to CI/CD tools (Jenkins, GitHub Actions, GitLab CI, Azure Pipelines)
    • Familiarity with reporting tools (Allure, Extent Reports)
  • Nice to Have Skills
    • Performance testing basics using JMeter / LoadRunner
    • Knowledge of Docker/containers for test environments
  • Education
    • Bachelor's or Master's degree in Computer Science / IT or related field
  • Preferred Qualification
    • Experience with PSA tools such as Salesforce PSA, Certinia/FinancialForce, Kantata, Kimble, NetSuite OpenAir, SAP PSA
    • Understanding of ERP, CRM, and finance system integrations

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.



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About Company

Job ID: 148681105