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Software / Platform Engineer II

Software / Platform Engineer II

MetLife

This job is no longer accepting applications

Job Description

Job Responsibilities

  • Architect and deliver AI-driven solutions that address high‑value business needs, including document interpretation, automated decision flows, feedback generation, dashboard creation, data reconciliation, and approval management.
  • Lead the development of agent-based workflows using LLMs, retrieval pipelines, and multi‑agent orchestration frameworks.
  • Build Composite AI architectures, combining language models, search, business rules, embeddings, and analytics.
  • Proven experience designing, developing, and deploying Generative AI (GenAI) solutions using large language models (LLMs) such as GPT, Llama, Claude, etc
  • Design and optimize context pipelines—chunking strategies, prompting structure, memory systems, and vector retrieval mechanisms.
  • Develop robust backend components and API integrations supporting AI agents, Azure AI services, and MCP-based tools.
  • Experience with modern GenAI frameworks and libraries (e.g., LangChain, LlamaIndex, Hugging Face Transformers).
  • Evaluate new use cases, propose viable AI solutions, and guide stakeholders through feasibility and solution design.
  • Ensure solutions align with responsible AI standards, quality benchmarks, and enterprise governance requirements.
  • Collaborate with architects, product managers, and business teams to align AI initiatives with enterprise goals.
  • Monitor system performance, optimize agent behaviors, and evolve solutions post-deployment.
  • Extensive experience with Microsoft Azure services and cloud architecture patterns
  • Deep understanding of CI/CD pipelines, automated testing, and DevOps practices
  • Experience with microservices architecture, API design, and distributed systems
  • Experience mentoring engineers and building high-performing teams

Knowledge, Skills And Abilities

Education

  • Bachelor's degree or master's in computer science, Engineering, or related technical discipline.

Experience

  • 3–5+ years of AI engineering experience, ideally within large organizations or enterprise platforms.
  • Proven track record of leading AI or GenAI initiatives, from concept to deployment.

Knowledge and skills (general and technical)

Strong Command Of

  • Large Language Models and modern GenAI techniques
  • Agentic design principles (tool‑augmented agents, planners, multi-agent coordination)
  • Retrieval-based systems (embeddings, vector search, context assembly)
  • Proficiency in Python and experience developing scalable backend components and APIs.
  • Hands-on expertise with Azure AI / Azure OpenAI, Azure Functions, APIM, storage, and related cloud services.
  • Experience building solutions that go beyond simple automation tools—focusing instead on intelligent, adaptive systems.
  • Ability to collaborate directly with business partners, understand real workflows, and translate them into AI-powered solutions.

Other Requirements (licenses, Certifications, Specialized Training – If Required)

Experience with advanced Agentic frameworks:

  • LangChain, LangGraph, Azure AI Agents
  • Multi-agent routing, tool-calling patterns, DAG-based orchestration
  • Hands-on experience with vector databases (Azure AI Search, Pinecone, FAISS).
  • Exposure to MCP (Model Context Protocol) and enterprise tool-chains integrating LLM agents with backend systems.
  • Prior involvement in building solutions for domains such as:
  • Operational decision flows
  • Document-heavy processes
  • KPI/insights generation
  • Approval or workflow automation
  • Familiarity with cloud-native architecture, DevOps pipelines, and observability tooling.
  • Experience with AI developer tools: GitHub Copilot, OpenAI's code assistants, or similar systems.
  • Understanding of enterprise data protection, compliance considerations, and responsible AI practices.

More Info

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Key Skills

LangChain

Generative AI

DevOps practices

Hugging Face Transformers

vector databases

Pinecone

Azure OpenAI

microservices architecture

FAISS

CI CD pipelines

Azure AI

Azure AI Search

LlamaIndex

Large Language Models

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