Software Engineering Lead Analyst

• Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance
• Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause
• Support all software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process based applications
• Work cross-functionally with the support team, development team and business team to efficiently address customer issues.
• Active member of high-performance software development and support team in an agile environment.
• Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing Microsoft, Linux, and Cloud and Web technologies for Cigna Health Services / Evernorth Technology.

Qualifications

Required Skills:

• Desire to work in application support space
• Passion for learning and desire to explore all areas of IT
• Experience in Java SpringBoot, Jenkins, GitHub, OpenShift, ReactJS.
• Experience in software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications
• Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle.
• Exceptional analytical and problem-solving skills
• Structured, methodical approach to systems development and troubleshooting
• Ability to ramp up fast on a system architecture
• Experience designing and developing process-based solutions or BPM (business process management)
• Strong written and verbal communication skills with the ability to interact with all levels of the organization.
• Strong interpersonal/relationship management skills.
• Strong time and project management skills.
• Familiarity with agile methodology including SCRUM team leadership.
• Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.

Required Experience & Education:

• 5-8 years in an application development role or as a quality engineer
• Bachelors Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor s degree education requirement