Responsibilities
- Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance
- Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause
- Support all software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process based applications
- Work cross-functionally with the support team, development team and business team to efficiently address customer issues.
- Active member of high-performance software development and support team in an agile environment.
- Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing Microsoft, Linux, and Cloud and Web technologies for Cigna Health Services / Evernorth Technology.
Qualifications
Required Skills:
- Desire to work in application support space
- Passion for learning and desire to explore all areas of IT
- Experience in Java SpringBoot, Jenkins, GitHub, OpenShift, ReactJS.
- Experience in software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications
- Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle.
- Exceptional analytical and problem-solving skills
- Structured, methodical approach to systems development and troubleshooting
- Ability to ramp up fast on a system architecture
- Experience designing and developing process-based solutions or BPM (business process management)
- Strong written and verbal communication skills with the ability to interact with all levels of the organization.
- Strong interpersonal/relationship management skills.
- Strong time and project management skills.
- Familiarity with agile methodology including SCRUM team leadership.
- Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.
Required Experience & Education:
- 5-8 years in an application development role or as a quality engineer
- Bachelors Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor s degree education requirement
Location & Hours of Work
- Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate
- Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)
Equal Opportunity Statement
- Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
