About The Role
As a Senior Software Engineer in the Upsilon India/Vaayu team, you will build and operate software that powers Blackbaud's Engineering System Platform — an internal developer platform designed to help engineering teams move from ideation to production faster and operate reliably at scale.
You will own the design, implementation, and operation of a robust Internal Developer Platform, allowing hundreds of development teams to deploy and manage thousands of services and cloud resources.
This is a hands-on coding role (you will spend most of your time writing and reviewing code), with strong ownership in production reliability, Kubernetes operations, and observability.
What You'll Do
- Design, build, and maintain C#/.NET microservices in a microservice architecture, focusing on reliability, scalability, and operability.
- Contribute to services that support the cloud resource lifecycle (provisioning/management/decommissioning) for Azure resources used across the company.
- Participate in production support and on-call rotation; troubleshoot incidents using standard engineering workflows and ensure high-quality follow-through.
- Use telemetry/monitoring tools (Splunk, Grafana, Azure Monitor) to debug production issues, tune alerts, and improve system observability.
- Troubleshoot and operate workloads on Kubernetes (and AKS where applicable): pods, deployments, services, node-level symptoms, and operational tooling (kubectl/diagnostics).
- Collaborate in Agile delivery, using GitHub workflows (PRs, code reviews, branching, CI/CD patterns).
- Mentor junior engineers through code reviews, pairing, and production troubleshooting practices (communication and coaching expected).
What You'll Bring
- 6+ years of professional software engineering experience.
- Strong C# / .NET hands-on development experience (must).
- Strong Azure experience (must).
- Strong Kubernetes experience (must).
- Proven production support and troubleshooting experience, with participation in on-call rotations (must). May need to work in rotating shifts in the future based on business requirements.
- Working knowledge of system administration (Linux fundamentals) and networking basics (DNS, TLS, routing, connectivity troubleshooting).
- Experience with Agile practices and GitHub usage (must).
- Strong communication skills and ability to work effectively with a globally distributed team, collaborating across time zones.
Nice To Have
- AKS experience (cluster operations, node pools, scaling, upgrades).
- Angular, TypeScript.
- Experience with observability and telemetry tools such as Splunk, Grafana, and Azure Monitor.
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