Software Engineer

Job Title: Software Engineer

Location: Bangalore

Why should you choose us

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security.

Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com

Building on the technology Rakuten used to launch Japan's newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let's build the future of mobile telecommunications together!

About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

Software Engineer (Apps)

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. Rakuten is the most rewarding way to shop, giving millions of members Cash Back when they buy from their favorite brands.

As a leading shopping platform, Rakuten partners with thousands of top brands across apparel, beauty and wellness, grocery, travel, on-demand services, subscriptions, and dining, helping members save on everyday purchases. Since 1999, Rakuten members have earned more than $4.6 billion in Cash Back, making it the largest Cash Back platform of its kind. Learn more at Rakuten.com.

Job Summary:

In this role, you will design, develop, and improve backend systems to meet user needs and business objectives. You will work through ambiguous requirements, contribute to clear specifications, leverage AI tools to rapidly build and refine high-quality code, and collaborate cross-functionally to deliver scalable backend solutions. Your role will involve debugging and improving existing systems, ensuring optimal performance, and integrating new features to enhance functionality. With a strong foundation in systems thinking and adaptability, you will continuously improve how software is designed, built, and operated in an AI-assisted development environment.

Key Responsibilities:

• Design and Own Systems:

Design and evolve backend architecture end-to-end, including APIs, data models, and storage. Establish clear specifications, contracts and behaviors that enable reliable scaling and effective AI-assisted development. Contribute to architectural decisions and communicate tradeoffs across simplicity, performance, and long-term maintainability.

Leverage AI to Write High-Quality Code:

Use AI tools to generate, iterate on, and refine implementations, producing clean, maintainable code aligned with established specifications and Rakuten engineering standards. Exercise strong judgment in evaluating and validating AI-generated output.

Collaborate:

Work across engineering, product, and design to navigate ambiguous problems, shape technical direction, and align on priorities and tradeoffs.

Help shape what should be built, not just how it is implemented, with a focus on delivering meaningful user and business impact.

• Validate System Behavior:

Develop and implement testing, validation, and monitoring strategies to ensure correctness of AI-generated code. Proactively identify edge cases, failure modes, and inconsistencies.

• Ensure Performance and Observability:

Build services that are performant, testable, and resilient in production. Implement monitoring, logging, and feedback loops to drive continuous improvement.

• Operate as a Systems-Oriented Engineer:

Debug complex production issues and drive them to resolution in collaboration with the team. Adapt quickly to new tools and paradigms, using AI to accelerate development, prototype rapidly, and continuously improve engineering workflows and operational practices.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Production-level application development experience using Node.js.

• Familiarity with service-oriented architecture concepts, principles, and patterns.

• Hands-on experience with cloud platforms (e.g., AWS, GCP, or Azure) and familiarity with services like EC2, Lambda, API Gateway, Apache Kafka, and S3.

• Experience with database technologies and a strong understanding of database schema design

• Experience with event-driven architectures.

• Experience using AI-assisted development tools (e.g., Claude, Copilot, Cursor) to generate, evaluate, and refine code.

• Ability to reason about system behavior, identify tradeoffs, and make sound technical decisions in ambiguous situations.

• Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts, decisions, and tradeoffs across cross-functional teams.

Nice to Have:

• Familiarity with spec-driven development, including the ability to clarify ambiguous requirements and define clear system behavior

• Experience with additional programming languages such as Python or Golang.

• Familiarity with a Frontend JavaScript Framework, like React, Vue.js, or Angular.

• Exposure to automated CI/CD pipelines (e.g., Jenkins, GitHub Actions).

• Basic troubleshooting experience with observability tools like Datadog or similar.

• Demonstrated ability to validate and debug complex systems, including AI-generated code.

• Strong product intuition and attention to user experience when designing solutions.

Minimum Requirements:

• B.S. in Computer Science or related field, or equivalent experience required

• 2-4 years relevant work experience required

• 2+ years of production-level application development experience using Java/J2EE, ideally with frameworks like Quarkus or Spring.

• Demonstrated ability to learn new technologies and adapt quickly in a rapidly evolving development environment.

RAKUTEN SHUGI PRINCIPLES:

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.