Translate business requirements into well-designed and documented software for a conversational AI platform, ensuring smooth integration with enterprise systems and delivering innovative, AI-driven customer experiences.
Collaborate with other Business and Technology units to develop innovative solutions that meet business needs with respect to functionality, performance, scalability, reliability.
Identify project risks and work effectively to mitigate them.
Support function roll-outs and be available to resolve post production issues
Requirements
Basic Qualifications
2 5 years hands-on experience with conversational AI and Full Stack development on Java (Spring Boot) applications.
Proficiency in Node.js for backend, event-based application development.
Hands-on expertise with Kore.AI XO platform (or similar conversational AI platforms such as Dialogflow, Lex, or Watson Assistant).
Strong knowledge of HTML, CSS, JavaScript for front-end integration.
Experience with event-driven architectures and asynchronous programming
Expertise in Databricks, Azure OpenAI, and Llama models for AI-driven solutions.
Solid foundation in Java design patterns and enterprise application architecture.
Familiarity with response templating frameworks for customer communications.
Experience with relational and vector databases: Postgres, PgVector, Data-bricks Vector DB, or equivalent.
Strong debugging and problem-solving skills
Excellent verbal and written communication skills
Experience working within teams and collaboration with business teams on requirements
Experience with Agile/Scrum methodologies and use of tools such as Jira, Jenkins, Bit Bucket.
Preferred Qualifications
Experience in Test Driven Development
Prior work experience in an agile environment
Aware of and able to apply continuous integration (CI)
Has the ability to break down problems and estimate time for development tasks
Understands the technology landscape, up to date on current technology trends and new technology, brings new ideas to the team
Learns organization vision statement and decision-making framework. Able to understand how team and personal goals/objectives contribute to the organization vision