Summary: This role aims to ensure business continuity and reliability of essential applications while contributing to IT transformation and operational enhancements.
Main Responsibilities:
- Own the reliability and day-to-day support of assigned applications, ensuring stable operations and timely restoration of service when issues occur.
- Drive incident and problem management end-to-end: triage, coordination, root-cause analysis, corrective actions, and prevention of recurrence.
- Deliver maintenance and enhancements across the application lifecycle (bug fixes, minor improvements, refactoring), aligned with business priorities.
- Partner with application owners, business users, and IT teams to clarify requirements, propose pragmatic solutions, and improve user experience and process efficiency.
- Support release and deployment activities (planning, execution, validation, and rollback readiness) and ensure changes are traceable and controlled.
- Maintain appropriate technical documentation (runbooks, configuration notes, known issues, release notes) to enable supportability and continuity.
- Ensure data integrity and system security; adhere to IT policies and standards, with a focus on Cybersecurity compliance.
- Take on additional applications and responsibilities as the portfolio evolves, contributing to continuous improvement and transformation initiatives.
Key Requirements:
- ASP.NET
- C#
- Microsoft IIS
- .NET
- CI/CD
Nice to Have:
- Experience with Java
- Knowledge of Cybersecurity standards
- Familiarity with legacy systems
Other Details: This role is open for remote work with a focus on software engineering in a dynamic IT environment, contributing to transformative projects over the coming months.
