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Whatfix is an AI platform advancing the userization of enterprise applications, empowering companies to maximize the ROI of their digital investments. Technology needs adoption. It's no different for AI. As AI reshapes roles, workflows, and human-machine interactions, it also introduces new layers of complexity and user friction. This is where Whatfix plays a pivotal role. A decade old DNA of empowering people to succeed with technology and not replacing them. We call this philosophy Userization: the belief that technology must adapt to the user, not the other way around.
At the heart of userization philosophy is ScreenSense, our proprietary AI engine, which continuously interprets both the context of what users are doing in an application or an AI tool and the intent behind their actions. By combining these signals, Whatfix delivers real-time guidance, nudges, knowledge, and automation directly in the flow of work.
This intelligence powers our entire product suite.
These are embedded with Whatfix AI Agents which supercharge creation, insights, and user guidance.
Our upcoming AI-first products are already creating a buzz in the market.
Together, these products reflect Whatfix's commitment to building enterprise-ready AI teammates that maximize productivity and ROI. It gives users a unified, intelligent way to find answers across systems, apps, and knowledge silos and helps anyone looking to deliver fast and contextual answers.
Whatfix is bridging the gap between rapid technological change and human enablement-ensuring AI is not only embedded but also usable, trusted, and outcome-driven for every employee.
At Whatfix, we're not just making software easier-we're making AI work for people.
The company has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.
Customers: 700+ enterprise customers, including 80+ Fortune 500 companies such as Shell, Schneider Electric, and UPS Supply Chain Solutions.
Investors: A total of $270 million USD has been raised as yet. Most recently Series E round of $125 Million USD led by Warburg Pincus, with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer, Peak XV Partners, and Stellaris Venture Partners.
Whatfix's leadership is consistently recognized across top industry analysts and business rankings:
These recognitions are matched by business performance:
Our Team:
The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.
Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.
Your Opportunity
As part of the Desktop Engineering Team @Whatfix, you'll have the opportunity to work on complex algorithms, automation APIs, system level APIs, performance engineering and difficult optimization problems. Every problem we solve on the desktop has the potential to be a patentable idea which is why we have so many patents in our hands. Being a part of the desktop team will give you this opportunity to work on complex problems and solutions that can potentially become patents. Programming language is not a barrier for the engineers in our team, we work on C#, javascript and Java fluently. Some of the solutions needed us to explore Machine learning and that's part of our core product now and is being used by many of our customers.
Key Responsibility:
Independently responsible for the entire lifecycle of features including design, development, and deployment.
Our Ideal Candidate:
You have a deep interest in and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem-solving, analytical, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.
Your Qualifications:
Must-Have:
Good to Have:
Experience with ReactJS, Swift, or Objective C.
Whatfix is a SaaS based platform which provides in-app guidance and performance support for web applications and software products. Whatfix helps companies to create interactive walkthroughs that appear within web applications. Whatfix has offices in San Jose, California and Bengaluru, India.
Job ID: 105457597
Skills:
Solid Principles, Java, Machine Learning, Javascript, Saas, System Design, Architectural Principles, MVC Pattern
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