How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
- Develops sustainable and FAA compliant solutions for Crewmembers using the Natural programming language & Adabas
- Participates in daily scrum meetings
- Assists with the technical designs for product/project squads
- Interacts with business and product owners to define technical solutions for customer problems
- Executes a continuous improvement mindset while working in their squad
- Provides 24 x 7 on-call support (rotated among teammates) for the Crew Scheduling operation when technical problems arise
- Evaluates analytics and error logging/tracking for critical crewmember and crew schedulers interactions with the mainframe, web applications, and mobile apps
- Assists in defining alternate solutions for business problems when they arise
- Provides estimates for potential new functionality
- Consistently makes data security a priority
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SDE will be joining a Crew Modernization team and contributing to the software design, software development, and overall product lifecycle. SDE is responsible for development, operations and support, and enhancements of Delta's Crew Operations systems. As a member of the Crew IT Team, engineer will be involved with engineering, support, and thought leadership as it relates to the platform, automation, and other related activities. This position requires working closely with internal team members, Product Owners, Business SMEs and other supporting IT groups.
What You Need To Succeed (Minimum Qualifications)
- Bachelor of Engineering Degree (aerospace or mechanical preferred) or comparable experience in an engineering related field.
- Have tenacity to troubleshoot problems and creativity to solve problems
- 2+ years experience with Natural and Adabas (statements/syntax and procedural programming)
- 2+ years experience coding and debugging Natural programs and maps in a professional environment using SoftwareAG's editors and utilities
- 2+ years experience with JCL (ability to execute programs, create files, and evaluate condition codes with JCL)
- A team/Squad-focused mindset
- Excellent communication skills
- Quick and willing learner
- Strong analytical and problem-solving skills
- Behavioral Competencies:
- Ability to work in collaborative environments and embrace diverse perspectives.
- Communicate clearly and concisely, express thoughts and ideas effectively, and embrace cultural differences with respect when engaging with others.
- Ability to engage effectively with peers and stakeholders to build strong partnerships.
- Prioritize, maintain focus, and consistently deliver commitment.
- Proactively understand customer expectations and willingness to create customer-based solutions.
What Will Give You a Competitive Edge (Preferred Qualifications)
- 2+ year experience in IT Crew Scheduling
- Ability to interpret & update Crewmember Schedules, Crew Rotations, and Crew Training
- Understanding of connections and interactions between the Crew Scheduling MVS mainframe and both Delta's TPF systems and distributed systems
- Ability to stage & back-off multi-library, multi-object Natural Migrations for Programs, Subprograms, Subroutines, CopyCode, PDA's, and LDA's
About The Company
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortune's Top 50 Most Admired Companies list. The company's strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIME's inaugural list of the World's Best Companies, coming in at No. 12 the only U.S. airline in the top 155. TIME's award is based on three criteria: employee satisfaction, revenue growth and sustainability.
Delta's people-first culture continues to be recognized, earning the airline a spot on Fortune's 100 Best Companies to Work For list for the fifth year. Delta is the only airline included on the 2024 list.
Additionally, Delta earned a coveted spot, on Fast Company's list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.
About The Delta Technology Hub (DTH), Bangalore
Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a distributed team to create memorable experiences for customers.
Why join
- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Collaborate with research, innovation and IP co-development partners.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
- Avail a full range of benefits that support you and your family: Insurance, Commute, Meals, and Special Travel opportunities.
