We are looking for a Software Asset Management (SAM) Operations Analyst to support software licensing, compliance, license optimization, and software asset lifecycle management within a global enterprise environment.
Key Responsibilities
- Manage software license lifecycle activities including renewals, true-ups, terminations, and entitlement management.
- Perform license harvesting, reclamation, and optimization activities.
- Support software compliance, audits, and governance processes.
- Execute Flexera reports and analyze software utilization data.
- Manage software licensing requests and SaaS subscription operations.
- Support publisher management activities for Microsoft, Adobe, Oracle, and other strategic vendors.
- Prepare operational reports, utilization metrics, and business reviews.
- Collaborate with internal stakeholders, vendors, procurement, and licensing teams.
Required Skills
- 3-6 years of Software Asset Management (SAM) experience.
- Hands-on experience with Flexera and ServiceNow SAM.
- Understanding of software licensing models and compliance.
- Experience in license lifecycle management and optimization.
- Strong analytical and reporting skills.
- Advanced Microsoft Excel skills.
Preferred Skills
- Microsoft, Adobe, Oracle, or SAP licensing exposure.
- ITIL Foundation, CSAM, CITAM, or Flexera certifications.
- Experience with software audits and compliance programs.
