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TP Vision

Soft skills trainer

TP Vision
Mohali, India
Fresher
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  • Posted 5 days ago
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Job Description

  • Train a team of associates and impart knowledge that impact soft skills, language or behaviors defined by client.
  • Conduct refresher and update training on , Soft skills, Grammar, Voice intonation.
  • Ongoing monitoring of associates performance and tracking deviations.
  • Help in achieving continuous improvements by running refreshers that are specifically curated to meet the KPI's
  • Regularly assess training needs to fill gaps in performance.
  • Conduct periodic meetings & huddles with the team to gauge and improve performance.
  • Track and ensure improvement of lower performing associates.
  • Facilitating internal audits on communications and soft skills.
  • Successfully conduct TNI and TNA on a monthly basis and plug back loopholes in training.
  • Conduct refresher sessions with NH agents to keep them posted about Soft skills and Accent Neutralization.
  • Publish dashboard on weekly basis with numbers of monitoring and coaching sessions conducted and RCA.
  • Train new hire batches, on communication, soft skills and cultural aspects.

More Info

Job Type:
Permanent Job
Industry:
Other
Employment Type:
Full time

About Company

TP Vision

Job ID: 145115735

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Last Updated: 03-04-2026 10:08:00 AM
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