This is a work from office profile & Job Location is Ahmedabad.
Job Title: Social Media Marketing & Client Servicing Executive
Candidate must have completed Digital Marketing Course/Training from a reputed institute. (For freshers)
Location: Ahmedabad (On-site)
Experience Required
0-1 years of experience in Social Media Marketing and Client Servicing,
preferably in a digital marketing agency environment.
About The Role
We are looking for a proactive and creative
Social Media Marketing & Client Servicing Executive who can think strategically, communicate effectively, and manage clients with confidence.
This role bridges the gap between clients and our internal teams — ensuring ideas are executed seamlessly, goals are met, and the clients are delighted every step of the way.
Key Responsibilities
Key Required Skills
- Excellent communication skills
- Eye for design (you should be able to distinguish between good and bad design)
- Keep up with latest trends on social media.
- Ability to multitask easily.
- Excellent time management skills.
- People management skills.
Client Servicing & Coordination
- Act as the primary point of contact for assigned clients.
- Understand each client's business, objectives, and target audience to craft relevant strategies.
- Coordinate between clients and internal teams (design, content, and strategy) to ensure timely and quality deliverables.
- Conduct regular follow-ups, reviews, and performance updates with clients.
- Manage client feedback and ensure smooth execution of revisions or campaign updates.
Social Media Marketing
- Develop and implement monthly social media strategies aligned with client goals.
- Identify trends, insights, and opportunities to improve social media performance.
- Collaborate with the creative team to ideate campaign concepts, captions, and content calendars.
- Ensure consistency in brand voice, aesthetics, and message across platforms.
- Track and analyze performance metrics, providing monthly reports and actionable insights.
Creative & Strategic Inputs
- Stay updated with the latest social media trends, algorithms, and emerging tools.
- Bring innovative ideas to enhance engagement and audience growth.
- Suggest platform-specific strategies for Instagram, Facebook, LinkedIn, YouTube, and others.
- Monitor competitors and industry activity to identify opportunities for differentiation.
Required Skills & Qualifications
- Bachelor's degree in Marketing, Communications, or related field.
- Minimum 6 months internship of relevant experience in social media marketing and client servicing.
- Excellent oral and written communication skills. (English, Hindi & Gujarati).
- Strong negotiation, presentation, and relationship management skills.
- Deep understanding of major social media platforms and their best practices.
- Creative thinker with attention to detail and ability to manage multiple clients simultaneously.
- Familiarity with analytics tools (Meta Business Suite etc.) is a plus.
You'll Fit In Right If
- Are passionate about social media and digital storytelling.
- Can juggle multiple clients without dropping the ball.
- Love brainstorming ideas and turning them into successful campaigns.
- Are proactive, organized, and thrive in a fast-paced agency setup.
- Have a keen eye for design quality and brand alignment.
Perks & Culture
- 24 paid leaves, yearly.
- Young, creative, and collaborative team environment.
- Opportunity to work with diverse brands across industries.
- Space to pitch ideas, experiment, and grow.
- Flexible thinking, transparent communication, and a lot of brainstorming fun!
Skills: communication skills,social media marketing,social media,design
