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SOC Analyst
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SOC Analyst
fluidech it services private limitedThis job is no longer accepting applications
Job Description
Key Responsibilities
- Monitoring and alert handling using tools such as Grafana Cloud and AWS CloudWatch
- Ticket management through Freshservice or similar ITSM platforms
- Customer communication via email and incident notifications
- Incident troubleshooting and escalation as per defined runbooks
- DDoS monitoring and escalation
- AWS operational and security incident support
- Endpoint security monitoring and management
- Support for OTT, DRM, Watermarking, and EV charging security-related platforms
Required Skill
- 3-5 years of experience in SOC, Service Operations, NOC, or Cloud Operations
- Basic to intermediate knowledge of AWS Cloud services
- Understanding of Windows and Linux environment
- Experience with monitoring, alerting, and incident management tools
- Experience in ticket handling and customer communications
- Good verbal and written English communication skills
- Knowledge of scripting (PowerShell, Bash, or Python) will be an added advantage
Work Location & Shift Requirement
- Location: Noida
- Night shifts may be performed remotely based on customer approval
- 24x7 rotational shift support
More Info
Key Skills
ticket handling
AWS Cloud services
customer communications
incident management tools
About Company
Skills:
Incident Response, Scripting, Digital Forensics, PowerShell, Bash, Threat Intelligence, Python
Skills:
Incident Response, Threat Hunting, Malware Analysis, Network Security, Vulnerability Assessment, Log Analysis, Python Scripting, SIEM Management, Forensics Analysis, Security Frameworks