About The Company
We are a leading insurance provider focused on SME (small and medium enterprises) clients. We deliver tailored insurance and financial solutions that help SMEs grow, with an emphasis on client satisfaction, practical innovation, and long-term partnerships.
Role Overview
As an SME Client Relationship Manager, you will manage a portfolio of SME clients, ensure their insurance needs are met, and drive retention through proactive engagement. You will build client relationships, identify growth opportunities, and coordinate service delivery with internal teams.
Key Responsibilities
- Manage a portfolio of SME clients and ensure timely delivery of insurance solutions.
- Build strong relationships by understanding clients businesses and priorities.
- Identify and pursue new business and cross-selling opportunities.
- Advise clients on appropriate insurance products and related financial services.
- Coordinate with underwriting, claims, and service teams to ensure smooth execution.
- Respond promptly to client queries and resolve issues to maintain high satisfaction.
Skills & Qualifications
- Excellent communication, interpersonal, and negotiation skills.
- Proven track record of meeting sales targets and growing client accounts.
- Strong understanding of insurance products and SME risk needs.
- Customer-service orientation and ability to build long-term relationships.
- Experience working with SME clients and familiarity with their challenges.
- Bachelor's degree required; relevant professional certifications are a plus.
Why Join Us
- Work with a dynamic, growing insurance provider focused on SMEs.
- Exposure to diverse industries and client needs.
- Collaborative culture that values innovation and client success.
- Competitive compensation and clear growth opportunities.
Skills: sales targets,client relationship,relationship manager,cross-selling,client acquisition,sme sector,cross-sell,business acquisition,key account handling,upselling and cross-selling,insurance,portfolio management,new business opportunities,client accounts,b2b sales,client relationship manager,lead generation,b2b,sme,key account management,business opportunities,corporate insurance
