SME Australia (Payroll)

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com

What this job requires:

• Hands-on experience managing Australia Payroll and related regulatory activities
• Understanding of tax regulations, and compliance requirements
• High proficiency in Australia payroll processes with ability to resolve complex tier 2 queries
• Handle errors/escalations from process partners, HRs and provide RCA plan to Lead
• Review, Analyse, and Escalate complex queries to appropriate owners (inside or outside of HR)
• Conduct root cause analysis for key issues, supported by CRM data, advising management of trends or patterns
• Ownership of payroll deliverables and put it in action in absence of Leads
• Review SOP's and process-maps on a regular basis based on new inputs/changes/updates and work with content owners to ensure documents are up to date
• Own Quality Check process on the Key/Critical HR transactions processed by team as defined in the Quality framework
• Adherence to agreed KPIs, KRAs, SLAs and customer service standards
• Managing stakeholder calls with the Australia process owners/partners on a regular basis and ensures required documentation
• Ability to challenge the status quo and implement process improvements to enhance the end user and people partner experience.
• Ensure Adherence to the timelines for all Payroll Activities
• Co-ordination with Payroll vendors/local HR's/Finance/Team for Payroll and managing payroll activities as per the defined calendar/timelines.
• Manage process training/team trainings which includes new hire sessions, knowledge transfer sessions, process update sessions
  
  

What this job also include:

Payroll Administration:

• Manage activities across payroll processes, including data entry, calculations, and deductions for multiple states.
• Ensure adherence to local and regulatory tax requirements.
• Validate payroll data for accuracy, completeness, and compliance.
• Collaborate with HR, Finance, and Legal teams to resolve any payroll-related issues or discrepancies.
• Answers employee payroll inquiries in a fast and efficient timeframe
• In-depth knowledge of retirement savings contribution plan applicable in Australia
• Strong ability to interpret & process timesheet & Overtime data
• Effectively collaborate with payroll vendor partners
  
  

Qualifications:

• Bachelor's degree in accounting, Finance, or related field preferred.
• Minimum of 5-6 years of experience in payroll processing, including pre and post payroll administration.
• Proficiency in payroll software and systems specifically ADP and Workday.
• Excellent analytical skills with a high attention to detail.
• Ability to maintain confidentiality of sensitive payroll information.
• Ability to work in a fast-paced environment with constant/tight deadlines.
• Demonstrating excellent understanding of core HR management practices
• Knowledge of Case Management tool an added advantage, preferably ServiceNow
• Excellent verbal and written communication skills
• Excellent Knowledge on MS Office Suite skills (Word, Excel, Outlook)
• Previous experience with Workday HR system will be an added advantage
  
  

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!