Job Description

The Sky Service CCU Team Leader role is a critical position within Kotak Mahindra Bank Ltd's Sky Channel-Customer Service department. The Team Leader will oversee and manage a team of customer service representatives, ensuring exceptional service and efficient operations.

As the Sky Service CCU Team Leader, you will play a vital role in driving customer satisfaction and maintaining high standards of service. Your primary responsibility will be to lead and motivate a team of customer service professionals, ensuring they deliver exceptional support to our valued customers. You will be a key driver of our customer-centric culture, fostering a positive and collaborative work environment.