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Sky Service Cards - SME-Sky Channel-Contact Centre Inbound

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  • Posted 10 days ago
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Job Description

As an SME in the Sky Channel-Contact Centre Inbound department, you will be a key driver of our customer service strategy. Your role involves mentoring and guiding the customer service team, ensuring they deliver an exceptional, seamless experience. You will also play a vital role in developing and implementing innovative customer service policies and procedures, thus enhancing our overall customer satisfaction.

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About Company

Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management.

Job ID: 144525265