Sky 360-Investment RM-Sky Channel-Product Manager
Sky 360-Investment RM-Sky Channel-Product Manager
Kotak Securities- Posted 3 days ago
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Job Description
JD †Investment RM
- Reply to tickets received on Freshdesk from
- Make outbound calls to customers for NPS
- Make outbound calls to customers for any document requirement / clarification
- Manage their KPIS like CSAT, FRT, count of tickets, AHT etc
- Raise Jira Tickets to internal teams like Tech / Product etc on customer cases requiring intervention.
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Key Skills
Freshdesk
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