Six Sigma Black Belt

We are looking to onboard Lean Six Sigma Black Belt Certified professionals with strong expertise in Order-to-Cash (O2C) – Billing for an onsite client deployment.

Location: Bangalore

Shift: 1:00 PM – 10:00 PM IST

Work Mode: Hybrid

Joining: Immediate joiners preferred

As a key member of the Enterprise Excellence team, you will lead high-impact transformation initiatives using Lean, Six Sigma, DMAIC, and Agile methodologies. You will play a critical role in optimizing business processes, driving standardization, and enabling automation aligned with strategic priorities.

○ Develop a portfolio of improvement projects that drive tangible cost savings, process efficiencies, and customer satisfaction. Establish clear criteria for prioritizing initiatives based on business value, securing stakeholder buy-in for seamless execution.

● Operational Excellence Using Lean and Six Sigma

○ Apply Lean, Six Sigma, Agile, and other methodologies to streamline end-to-end processes. Conduct root cause analysis and deploy process control techniques to improve operational efficiency, quality, and compliance across global teams.

● Cross-Functional Collaboration & Engagement

○ Collaborate closely with Global Process Owners to drive enhancements across critical GBS functions, aligning process improvements with broader business goals. Facilitate cross-functional workshops to foster collaboration and implement impactful changes.

● Coaching & Change Management

○ Train and coach teams on continuous improvement principles, embedding a culture of operational excellence. Support change management efforts by establishing a framework for sustainable adoption and scaling best practices across the organization.

● Performance Tracking & Reporting

○ Establish and monitor key performance indicators (KPIs) for each project to track progress and measure results. Develop visual management tools and dashboards to provide transparent, real-time insights into process health and project impact, ensuring alignment with GBS leadership goals.

Candidate Profile

Education:

● Bachelor's degree required, preferably in Engineering; Six Sigma Black Belt or Master Black Belt certification is required.

● Advanced degree, such as an MBA, is a plus.

Experience:

● 10+ years of experience leading large-scale Six Sigma and Lean initiatives within global, cross-functional environments.

● Proven success in process mapping, standardization, and performance monitoring, particularly in high-impact business functions.

● Strong experience in data analytics, KPI benchmarking, and statistical modeling to support fact-based decision-making and insights.

Core Competencies:

● Methodologies: Mastery of Lean, Six Sigma, DMAIC, and Agile methodologies; expertise in statistical process control and structured problem-solving.

● Project Management: Demonstrated capability in managing complex, multi-phase projects across departments, with a track record of measurable outcomes.

● Analytical Skills: Ability to translate data insights into strategic process improvements; skilled in creating visual management tools to communicate KPIs and process performance.

● Communication: Excellent verbal and written communication skills, adept at conveying complex information to diverse audiences, including senior leadership.

● Collaborative Leadership: Strong cross-functional skills, with the ability to drive engagement and align teams around shared goals in an international setting.

Industry Knowledge:

● Experience in Finance or IT industries is advantageous, bringing an understanding of specific regulatory, compliance, and operational requirements in these sectors.