Site Reliability Engineering Manager

Required Skills & Experience

10–20+ years of overall IT experience, with deep technical foundation 7–8+ years of hands-on SRE experience in production environments Proven experience as a people manager (not first-time manager) leading teams at scale Experience managing large teams (15–20+ engineers), including layered team structures Strong expertise in Azure (primary cloud platform) Working knowledge or exposure to AWS Experience with .NET / application development fundamentals Strong understanding of the Software Development Lifecycle (SDLC) including design, testing, and deployment Experience with observability, monitoring, and incident management frameworks Ability to define and implement governance models and operational standards Experience driving cross-team alignment across multiple divisions or business units Strong leadership skills with ability to mentor leads and influence senior stakeholders

Nice to Have Skills & Experience

Experience implementing AI/ML-driven SRE solutions (e.g., intelligent alerting, automation agents) Exposure to advanced observability tooling and monitoring pipelines Experience with PostgreSQL or similar database technologies Background in both infrastructure and application-focused SRE models Experience in high-growth or highly complex enterprise environments Prior experience helping organizations scale SRE practices across multiple teams or geographies Exposure to platform engineering concepts Experience working in offshore/global delivery models (e.g., India-based teams)

Job Description

We are seeking an experienced Site Reliability Engineering (SRE) Manager to lead and scale a high-performing SRE organization. This role will oversee multiple teams, establish governance standards, and drive reliability, performance, and automation initiatives across a complex, multi-division environment. This is a high-impact leadership role requiring both strong technical depth and proven people management experience. The ideal candidate will help define best practices, evaluate emerging technologies, and ensure consistent execution of SRE principles across the organization. Key Responsibilities Lead and manage an SRE organization of 18–22 engineers, including team leads and sub-teams Establish and enforce SRE governance frameworks, standards, and best practices across multiple divisions Drive reliability, scalability, and performance improvements, reducing recurring incidents and production issues Oversee observability, monitoring, and incident response strategies Partner with engineering and product teams to align on SLAs, SLIs, and SLOs Evaluate and implement emerging technologies (e.g., AI-driven monitoring, automation agents) Ensure consistent adoption of automation and operational excellence practices Provide leadership in technical decision-making and step in to solve complex production challenges when needed Mentor and develop team leads and engineers, ensuring accountability and delivery across teams Support a standardized operating model that can scale across multiple business units