Site Reliability Engineer

Who We Are:

Sirion is the world's leading AI-native CLM platform, pioneering the application of generative AI to help enterprises transform the way they store, create, and manage contracts. The platform's extraction, conversational search, and AI-enhanced negotiation capabilities have revolutionized contracting across enterprise teams – from legal and procurement to sales and finance. The world's most valuable brands trust Sirion to manage 7M+ contracts worth nearly $800B and relationships with 1M+ suppliers and customers in 100+ languages. Leading analysts such as Gartner, IDC, and Spend Matters have consistently recognized Sirion as a leader in CLM for its focus on category-leading innovation.

Role: Site Reliability Engineer – Experience: 3 to 5 years

Team: DevOps

Location: Gurgaon

Reports To: Lead

Shifts : Rotational (Morning, Afternoon, Evening) Allowances provided

Immediete Joiners preferred

What You'll do:

• System Monitoring and Incident Management: Monitor the health and performance of critical systems, applications, and services. Respond to incidents, troubleshoot issues, and ensure timely resolution to minimize downtime and service disruptions.
• Automation and Scripting: Develop and maintain automation scripts and tools to streamline operational tasks, deployment processes, and infrastructure management.
• Infrastructure Management: Manage and scale the underlying infrastructure, including servers, cloud services, and network components. Implement best practices for configuration management, monitoring, and disaster recovery.
• Release Management: Collaborate with development teams to ensure smooth and reliable software releases. Participate in the design and implementation of deployment strategies.
• Performance Optimization: Identify performance bottlenecks and optimize the system to improve reliability and response times.
• Capacity Planning: Analyze system capacity and plan for future growth to meet increasing demands.
• Security and Compliance: Implement security best practices and ensure compliance with relevant industry standards and regulations.
• Collaboration and Documentation: Work closely with cross-functional teams, including developers, product managers, and operations, to ensure efficient communication and knowledge sharing. Document processes, procedures, and troubleshooting guides.
• On-Call Support: Participate in an on-call rotation to handle urgent issues and incidents outside regular business hours.

What You'll Need:

• Experience with Cloud Technologies: Proficiency in working with one or more cloud platforms like AWS, Google Cloud Platform, or Microsoft Azure.
• Programming and Scripting Skills: Strong knowledge of at least one programming language (e.g., Python, Java,) and experience with shell scripting.
• System Administration: Linux/Unix system hands on and good to have administration and networking concepts.
• Monitoring and Logging: Experience with monitoring tools such as Prometheus, Grafana, Nagios, and log management solutions like ELK stack.
• Infrastructure as Code (IaC): Knowledge of Infrastructure as Code tools like Terraform or CloudFormation.
• Automation and Configuration Management: Experience with tools like Ansible, Chef, or Puppet for automating infrastructure management.
• Version Control: Familiarity with version control systems like Git.
• Problem-Solving Skills: Ability to analyze and troubleshoot complex technical issues and can work with other teams to help and streamline Process.
• Communication Skills: Strong verbal and written communication skills to collaborate effectively with team members and stakeholders.
• KPI/Metrics: Understand Key SRE Metrics such as Availability, SLA/SLO, MTTA and MTTR
• Any hands on individual with BCA/MCA and B.Tech background.

Commitment to Diversity and Inclusion:

We are an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, gender, religion, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, gender identity, sexual orientation, or any other protected characteristic. We provide reasonable accommodations for disabled employees and applicants as required by law. These principles apply to all aspects of employment, including recruitment, training, promotions, compensation, benefits, transfers, and social programs.