Site Reliability Engineer

About the Role

We are looking for a motivated Mid-Level SRE/SaaS Operations Engineer to help maintain and improve our cloud-based SaaS platform. This role offers the opportunity to work with modern cloud technologies, container orchestration, and DevOps practices while growing your skills in a supportive team environment.

Key Responsibilities

Manage and maintain SaaS infrastructure on AWS

Build and maintain CI/CD pipelines using Jenkins or GitLab CI

Deploy and manage applications on Kubernetes clusters with knowledge of CNI networking, cert-manager for TLS certificates, and policy enforcement tools

Manage application deployments via helm charts.

Implement configuration management solutions using Ansible

Monitor system health using observability tools.

Respond to incidents and participate in troubleshooting efforts

Maintain relational database systems

Document operational procedures and runbooks

Collaborate with development teams on deployment and operational issues

Participate in 24/7 on-call rotation covering EMEA and US time zones

Contribute to continuous improvement initiatives

Required Qualifications

6-8 years of experience in operations, DevOps, or related technical roles

Solid experience with AWS services and cloud infrastructure

Working knowledge of Kubernetes for container orchestration, including CNI basics, cert-manager usage, and familiarity with security policies (Gatekeeper or PSS)

Experience creating and managing Helm charts

Practical experience with CI/CD tools (Jenkins or GitLab CI)

Familiarity with Ansible for automation and configuration management (like Chef or Puppet)

Experience with relational databases (administration and basic optimization)

Understanding of monitoring tools including ELK stack and Grafana

Good problem-solving and analytical skills

Ability to work collaboratively in a team environment

Willingness to participate in 24/7 on-call rotation

Preferred Qualifications

Exposure to Azure cloud platform

Basic knowledge of Java applications

Experience with non-relational databases

Scripting skills (Python, Bash, or similar)

Understanding of networking concepts and security best practices

Experience with infrastructure-as-code tools

Exposure to Kubernetes operators and custom resources

Familiarity with ingress controllers and service mesh concepts

Familiarity with GitOps practices

Total Experience Expected: 6+ years

Qualifications

Required Qualifications

6+ years of experience in operations, DevOps, or related technical roles

Solid experience with AWS services and cloud infrastructure

Working knowledge of Kubernetes for container orchestration, including CNI basics, cert-manager usage, and familiarity with security policies (Gatekeeper or PSS)

Experience creating and managing Helm charts

Practical experience with CI/CD tools (Jenkins or GitLab CI)

Familiarity with Ansible for automation and configuration management (like Chef or Puppet)

Experience with relational databases (administration and basic optimization)

Understanding of monitoring tools including ELK stack and Grafana

Good problem-solving and analytical skills

Ability to work collaboratively in a team environment

Willingness to participate in 24/7 on-call rotation

Preferred Qualifications

Exposure to Azure cloud platform

Basic knowledge of Java applications

Experience with non-relational databases

Scripting skills (Python, Bash, or similar)

Understanding of networking concepts and security best practices

Experience with infrastructure-as-code tools

Exposure to Kubernetes operators and custom resources

Familiarity with ingress controllers and service mesh concepts

Familiarity with GitOps practices