Site Reliability Engineer

Job Title: Site Reliability Engineer (SRE)

Job Type: Full Time

Location: Gurgaon (Hybrid)

Job Summary

We are looking for a Senior Site Reliability Engineer (SRE) with 7–10 years of experience to drive reliability, observability, automation, and cloud-native platform engineering. The ideal candidate will have strong hands-on experience with AWS, Kubernetes, Terraform, monitoring/observability, incident management, and AEM environments.

Key Responsibilities

Reliability & Observability

• Lead production incidents, RCA, problem management, and reliability improvements.
• Build and maintain observability using Prometheus, Grafana, Dynatrace, Datadog, OpenTelemetry or similar tools.
• Develop actionable alerting, dashboards, distributed tracing, and performance monitoring.
• Drive automation and toil reduction across production operations.

Cloud & Platform Engineering

• Design and manage highly available AWS infrastructure using Terraform/Pulumi.
• Manage Kubernetes clusters, including upgrades, autoscaling, networking, and resource optimization.
• Drive cloud cost optimization, capacity planning, and infrastructure reliability.

AEM Administration

• Manage reliability and availability of Adobe Experience Manager (AEM) environments across Author, Publish, Dispatcher, and AEM as a Cloud Service.
• Troubleshoot AEM performance, replication queues, OSGi configurations, DAM, and Dispatcher issues.
• Monitor AEM application and infrastructure health across Dev, QA, and Production.

AI & Automation

• Apply AIOps/AI-assisted tools for anomaly detection, incident triage, RCA, and operational automation.
• Leverage LLM-based solutions to improve troubleshooting and reduce MTTR.

Security

• Support vulnerability remediation across OS, containers, dependencies, and cloud infrastructure.
• Integrate SAST, DAST, and SCA practices into CI/CD pipelines.

Leadership & Collaboration

• Mentor junior and mid-level engineers and establish SRE best practices.
• Participate in architecture reviews, on-call rotations, and cross-functional engineering initiatives.
• Partner with development, security, and product teams to improve overall platform reliability.

Required Skills

• 7–10 years of experience in SRE, DevOps, Cloud Engineering, or Platform Engineering.
• Strong AWS and Kubernetes experience.
• Hands-on Terraform/Pulumi experience.
• Strong knowledge of observability, monitoring, alerting, SLO/SLI, and incident management.
• Experience with AEM Administration, including Author/Publish/Dispatcher.
• Experience with CDN technologies, preferably Cloudflare.
• Strong Linux, scripting, troubleshooting, and automation skills.
• Experience with CI/CD and DevSecOps practices.
• Strong communication, problem-solving, and stakeholder-management skills.