Site Reliability Engineer

Hiring for our partner: Solutions By Text (SBT)Location: Bangalore, India Experience: 2–5 years Type: Full-time

About the Role

SBT is looking for a proactive Site Reliability Engineer to maintain high availability, scalability and performance across its AWS cloud ecosystem. You'll bridge software engineering and operations — building automated delivery pipelines, implementing proactive monitoring, managing containerized applications and driving incident response.

What You'll Do

• Reliability & Incident Management Monitor production systems, lead operational triage, perform root cause analysis (RCA) and implement preventative measures to protect availability and performance.
• Cloud Infrastructure & Containerization Manage AWS core compute and networking services (EC2, ECS Fargate, S3, VPC, Route 53) and maintain containerized workflows using Docker.
• Automation & Infrastructure as Code Write and maintain IaC using AWS CloudFormation or Terraform to automate provisioning and reduce operational toil.
• CI/CD Pipeline Support Maintain and optimize automated build and deployment pipelines using Jenkins and shell/OS scripting.
• Observability & Alerting Configure metrics, log aggregation and alerting frameworks using Datadog or AWS CloudWatch for proactive platform health monitoring.
• Cloud Security & Quality Governance Maintain cloud perimeter security using AWS WAF and AWS GuardDuty, and assist with code quality and license compliance tooling.
  

What You'll Bring

• 2–5 years of hands-on experience in SRE, DevOps or Cloud Infrastructure Operations
• Strong scripting proficiency in Bash, PowerShell or Python
• Hands-on expertise with Docker
• Working experience with AWS CloudFormation or Terraform
• Practical experience with VPC, Route 53, EC2, ECS Fargate, S3, AWS WAF and AWS GuardDuty
• Experience configuring and maintaining Jenkins deployment pipelines
• Practical experience establishing metrics, logs and alerts in Datadog or AWS CloudWatch
  

Nice to Have

• Familiarity with integrating AI tools, protocols or agents into DevOps workflows
• Experience with Active Directory management
• 1+ year of software development experience in any language (C# or Python preferred)
• Familiarity with SonarQube and Mend (formerly WhiteSource)
• Exposure to GitHub Actions
• Basic understanding of AWS Control Tower and AWS Security Hub
  

Core Competencies

• Strong analytical and troubleshooting mindset for incident triage
• Drive to automate repetitive manual work and eliminate operational toil
• Clear communication skills for collaborating with development teams and operational stakeholders
  

About Solutions By Text

Founded in 2008, Solutions By Text (SBT) delivers conversational messaging and payment solutions that are rich, real-time and compliant. Built on SMS industry best practices, SBT is the only compliance-first provider of enterprise texting solutions in the market.

More than 1,400 consumer finance organizations — including leading brands in auto finance, banking and lending — trust SBT to maintain convenient, effective and compliant relationships with their millions of consumers. Recognized as an Inc. 5000 fastest-growing company, SBT is headquartered in Dallas, TX, with remote teams and offices across the US and in Bangalore, India.

• Learn more at solutionsbytext.com.