Site Reliability Engineer

• Hands on experience monitoring, managing, and maintaining high availability web systems (Windows and Linux) as a System Administrator Engineer.
• Follow and champion ITIL Best Practices and Standards.
• Maintenance of data backups and Disaster Recovery Plans.
• Good Understanding of networking (VNET, Subnet, private link, VNET peering).
• Working with Networking, certificates, Oauth, AzureAD, ASE, ASP, AKS, Azure Apps, Load Balancers, Application gateway, Firewall, Load balancer, API Management, SqlServer, Databases on Azure
• Leverage the use of industry standard tools including: - DataDog or New Relic or Log Analytics or Azure Monitor or Application Insights, etc. to ensure that our customers enjoy outstanding service.
• Implement routine Service Requests, with an expectation that future requests will be automated where possible.
• Supervise Windows, Network, and Infrastructure trends to ensure that we are ready to scale with encouraged rapid growth.
• Developing and create scripts for configuration and infrastructure deployment. Strong scripting knowledge required (Bash, PowerShell or Python).
• Design and deploy CI/CD pipelines (GitHub Actions, Octopus, Ansible, Jenkins, Azure DevOps).
• Create infrastructure as code scripts (Terraform, ARM Templates, Cloud Formation, etc.).
• Become a resource for knowledge of emerging and existing Cloud Technologies with and focus on Azure.
• Hands on experience in analyzing Application logs, IIS logs, System logs and security logs using event views and log manager.
• Handling all activities following secure practices (SSL, Certificates, Key Vault, Secret Variables/Arguments).
• AWS knowledge is a must-have.
• Become a resource for knowledge of emerging and existing Cloud Technologies with and focus on Azure/ AWS.

Organizational Alignment

• Reports to the Director, Cloud DevOps Support .
• Builds and manages relationships with multi-functional teams within the organization

Technical Proficiencies

• Proficient in supervising and logging tools such as New Relic or Application Insights or AppDynamics or DataDog.
• Experience with maintenance and administration of Windows, Linux Servers, and Kubernetes.
• Experience with automation using scripting languages, such as PowerShell, YAML, JSON or similar.
• Configuration management experience - Ansible, Terraform, Azure Automation Run book or similar.
• Experience with SQL Server database maintenance and administration (preferred).

Experience

• 5 Year+ of experience as a System Administrator
• Have demonstrated ability supporting and building high availability Windows/Linux servers. Emphasis on supporting the WISA stack (Windows/IIS/SQL Server(MS)/ASP.net)
• 3+ years of experience working with cloud technologies including Azure, AWS
• 1+ years of experience working with container technology including docker and Kubernetes
• Working within Scrum, Kanban, or Lean methodologies

Education

• Bachelor s Degree or College Diploma in Computer Science, Information Systems, or equivalent experience.