Site Reliability Engineer III

We have an exciting and rewarding opportunity for you to advance your site reliability engineering career. Join us to help modernize mission-critical systems and drive impactful solutions.

As a Site Reliability Engineer III at JPMorgan Chase within Corporate Technology, you play a key role in designing, maintaining, and optimizing applications and infrastructure. You contribute to team culture by sharing expertise in operations, reliability, and scalability, supporting the firm's business objectives.

Job responsibilities

• Guide and assist others in building designs and gaining consensus from peers
• Collaborate with software engineers and teams to implement deployment approaches using automated CI/CD pipelines
• Design, develop, test, and implement solutions for availability, reliability, and scalability in applications
• Implement infrastructure, configuration, and network as code for assigned applications and platforms
• Resolve complex problems by collaborating with technical experts, stakeholders, and team members
• Utilize service level indicators and objectives to proactively resolve issues before customer impact
• Support the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Formal training or certification in site reliability engineering concepts and 3+years applied experience
• Proficient in site reliability culture, principles, and implementation within applications or platforms
• Hands-on experience in at least one programming language (Python, Java/Spring Boot, .Net)
• Proficient knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, Android)
• Experience in observability, including monitoring, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Familiarity with container and container orchestration technologies such as ECS, Kubernetes, and Docker

Preferred qualifications, capabilities, and skills

• Working experience on AWS cloud
• Exposure to ETL or Databricks
• Familiarity with troubleshooting common networking technologies and issues
• Ability to contribute to large, collaborative teams by presenting information logically and proactively recognizing roadblocks