Site Reliability Engineer - Apple Services Engineering

Job description

• Engage with our product teams to understand requirements, design, and implement resilient and scalable infrastructure solutions.
• Operate, monitor, and triage all aspects of our production and non-production environments.
• Collaborate with other engineers on code, infrastructure, design reviews, and process enhancements.
• Evaluate and integrate new technologies to improve system reliability, security, and performance.
• Develop and implement automation to provision, configure, deploy, and monitor Apple services.
• Participate in an on-call rotation providing hands-on technical expertise during service-impacting events.
• Contribute to capacity planning, scale testing, and disaster recovery exercises.
• Approach operational problems with a software engineering mindset.

Minimum Qualifications

• 6+ years of demonstrated expertise in Site Reliability Engineering, Infrastructure Ops or DevOps-focused role.
• Understanding of SRE principles, includes monitoring, alerting, error budgets, fault analysis, capacity planning, automation and toil reduction.
• Proficiency in at least one programming language - python, go or Java.
• Experience managing and scaling distributed systems in a public, private, or hybrid cloud environment.
• Experience with microservices architecture and container orchestration using Kubernetes or similar technologies.

Preferred Qualifications

• BS or MS in Computer Science / related fields or equivalent work experience.
• Experience running Tier 1 services for 24/7 support.
• Strong understanding of Linux operating system fundamentals, networking principles, and system management.
• Strong sense of ownership, with a desire to communicate and collaborate with other engineers and teams.