- Work with team to plan, design and deploy new cloud technologies
- Create, Maintain , and Enhance Automated Product Deployments
- Develop, Modify, Support and maintain AWS based components through Infrastructure as Code and automation
- Design and implement cost control strategies.
- Enhance availability and incident management by implementing self healing of solutions based on alerts
- Continuously improve the monitoring and alerting capabilities, enabling us to be proactive instead of reactive
- Support day to day operations , measuring , monitoring and troubleshooting
- Participate in on-call rotation with mindset of automating and improving
- Design and maintain Custom monitoring dashboards for DEV/OPS/Support
- Create and maintain Cloud Operations processes and procedures
- Enhance our fault tolerance and high availability strategy
- Enhance cloud elasticity through automatic provisioning and destruction of services based on demand.
- Collaborate with our product development teams to engineer creative solutions or solve complex challenges.
- Responsible for creating processes and training engineers on common cloud administration tasks
Leadership:
- Strong interpersonal communication skills and the ability to communicate with customers, vendors and partners, and across all levels of the organization
- Explaining issues and presenting a clear cloud strategy across e-Builder
- Leading roadmap discussions with regards to the cloud in conjunction with the development and QA teams
Your goals will include:
- Meeting and achieving goals for Key Performance Indicators, Service Level Agreements and Operating Level Agreements
- Maintaining high levels of system uptime
- Increasing the percentage of monitoring detected service disruptions
- Creating, Defining, Managing, Tracking and Improving processes to ensure effective services are being provide.
What Skills Experience You Should Bring
- 3 to 5 years of experience working within AWS (Must have)
- Strong scripting experience, preference for Python, Bash, PowerShell (Must have)
- 3 to 5 years of experience with monitoring solutions (DataDog, Nagios, Newrelic)
- 3 to 5 years of experience supporting Microsoft stack of technologies including SQL Server and Windows.
- 3 to 5 years of experience supporting gnu/linux OS
- Proficient with container technologies, like Docker, Kubernetes, ECS, and EKS.
- Must have strong problem-solving and troubleshooting skills (over the majority of ISO/OSI).
- Familiarity with continuous deployment methodology and other common DevOps tools including Git, Jenkins
- Proficient with configuration management and provisioning tools such as Chef, Puppet, Salt, or Ansible, or Terraform
- Proficient knowledge in networking technologies Cloud-specific Network assets
- Ability and flexibility to be on-call for escalations and support, migration and deployments
- Additional Preferred Qualifications:
- Experience or familiarity with Security Certifications such as PCI, SOC2, ISO 27001, FISMA/FedRAMP and HIPAA a plus
- Any AWS certifications
- Familiarity with ITIL is a plus
- Database experience (SQL, NoSQL) is a plus
