Site Reliability Engineer - 2/3

What will you do at Fynd

• Influence technical direction by evaluating change requests, participating in architectural discussions across teams to uphold best practices and decide on appropriate technologies.
• Lead incident response and root cause analysis to rapidly resolve issues and implement preventive measures, ensuring we never fail for the same reason twice.
• Identify any bottleneck in current processes and build or improve tools to support incident management.
• Go on-call, respond to automated alerts, and execute playbooks.
• Continuously monitor and fine-tune our infrastructure using industry-standard observability tools, ensuring high performance even under heavy load.
• Conduct rigorous load tests for critical sales events and optimise system capacity to handle peak demand seamlessly.
• Own availability and performance for key products. Be responsible for ensuring the product's architecture, changes, incident response, and technology choices support its target availability and performance levels.
• Remove unnecessary noise from our signals to obtain a clearer understanding of our platform and enable more effective debugging.
• Develop production tooling and services to improve our platform's resilience.

Minimum Qualification:

• Bachelor's degree (B. E./B. Tech.) in Computer Science, or a related technical field, or equivalent practical experience.
• 2+ years of experience in an SRE or DevOps role, preferably within the e-commerce sector.
• 2+ years of experience in programming languages such as Go, Python, or JavaScript, coupled with a solid understanding of data structures and algorithms.
• Experience with containerisation technologies such as Docker and Kubernetes.
• Experience with cloud platforms like AWS, GCP, or Azure.
• Experience with monitoring and alerting tools such as Grafana, Prometheus, Sentry, PagerDuty, New Relic, AWS CloudWatch, etc.
• Proficiency in Unix/Linux shell environments.

Some specific Requirements:

• 3+ years of experience in an SRE or DevOps role, preferably within the e-commerce sector.
• 3+ years of experience managing production infrastructure. Prior experience leading or managing a team is a strong advantage.
• Experience with message queues like Kafka or RabbitMQ and a strong understanding of event-driven architectures.
• Experience with any orchestration and deployment tools such as Terraform, Pulumi, AWS CloudFormation, etc.
• Hands-on experience with any configuration management systems like Ansible, Chef, Puppet, SaltStack, etc.
• Understanding of load testing methodologies and tools such as Grafana k6, Gatling, Locust, Apache JMeter, etc.