Roles and Responsibilities:
- Managing and monitoring daily cafeteria activities, including but not limited to food and beverage service.
- Product ordering and addressing queries related to Hunger Box product.
- Recognizing client needs and ensuring that they are met with the assistance of city/central staff .
- Escalation management: Managing escalations at the site level with the assistance of the operations team and ensuring that the escalations are resolved.
- Client management: Involves daily client meetings, reporting on changes made to guarantee a better user experience and foster client relationships.
- Manage food vendors skillfully to ensure they uphold the HungerBox policy and deliver the expected service standard
Preferred Qualifications:
- Graduate/Diploma in Hospitality, Food & Beverages, Tourism, Aviation
- Experience in hotels, cafeteria, restaurants, facility management is preferred.
- 1-3 years of experience required.
