Siebel CRM

About us:

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Description and Requirements:

• 5+ years of experience in designing, developing, configuring and customizing Siebel CRM applications.
• 5+ years of experience in designing, developing, configuring and customizing Siebel CRM applications.
• Proficiency in Siebel eScript, Business Services and workflows.
• Implement integrations using Siebel EAI, Web Services (SOAP/REST) for inbound and outbound data flow.
• Troubleshooting Production issues and collaborating with cross functional teams.
• Experience with database tools like Oracle SQL and PL/SQL
• Experience of working on projects using Agile methodologies.
• Good communication skills.

Equal Opportunity Employer:

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance without regard to any characteristic related to diversity.