Siebel Analyst

We are seeking a Siebel Analyst to lead and manage Siebel CRM projects, including system configuration, customization, and integration. You will be responsible for providing expert-level support, designing solutions for CRM transformation projects, and collaborating with business stakeholders. This role requires a minimum of 5 years of hands-on experience with Siebel CRM, strong problem-solving skills, and a proven ability to lead and deliver projects.

Roles & Responsibilities:

• Project Management: Lead and manage Siebel CRM projects, including system configuration, customization, and integration.
• Technical Support: Provide expert-level support and troubleshooting for Siebel CRM applications.
• Solution Design: Design and implement solutions for CRM transformation projects, particularly migrations from Siebel to other CRM platforms like Salesforce.
• Stakeholder Collaboration: Work closely with business stakeholders to understand their requirements and translate them into technical solutions.
• Training & Documentation: Conduct system testing, user training, and documentation to ensure smooth project delivery.
• Continuous Learning: Stay updated with the latest developments in CRM technologies and best practices.

Skills Required

• A minimum of 5+ years of hands-on experience with Siebel CRM.
• Experience with CRM transformation projects, especially migrations to Salesforce, is highly preferred.
• Strong understanding of CRM processes and best practices.
• Siebel CRM certifications and/or Salesforce certifications are a plus.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.

QUALIFICATION:

• A Bachelor's degree in Computer Science, Information Technology, or a related field.