Showroom Sales Executive

THE BIG MAN is a bespoke tailoring house in Phase 7, Mohali. We cut suits, jackets, tuxedos, shirts, trousers, outerwear and Indian ceremonial wear to an individual pattern for every client, in cloth from Loro Piana, Holland & Sherry, Vitale Barberis Canonico, Fox Brothers, Huddersfield Fine Worsteds and Bourgoin.

About the role

The Bespoke Sales Executive is the first person a client meets and the one who stays with them from the first consultation through to the final fitting. You will welcome clients into the studio, understand the occasion and how they want to look, guide them through cloth and styling choices, and work with the tailoring team to see each commission through to delivery.

Responsibilities

- Welcome clients, hold consultations and understand each client's requirement
- Guide clients through cloth books, styling and customisation options
- Book and manage appointments, consultations and fittings
- Keep accurate client records, style preferences and measurement notes
- Coordinate with the cutting and tailoring team on timelines and delivery
- Follow up after delivery and build long-term client relationships
- Keep the showroom and the cloth library presentable and in order

Requirements

- Minimum 2 years of experience in bespoke tailoring. This is essential.
- Fluent English is essential. A number of our clients are based overseas and the whole conversation, from first enquiry to final fitting, happens in English.
- Conversational Hindi and Punjabi for local clients
- Working knowledge of suiting cloth, fit and standard measurement practice
- Well presented, organised and comfortable with appointment-based work
- Able to work on-site full-time in Mohali

Compensation

- INR 30,000 per month, plus incentive on sales
- Full-time, on-site at Phase 7, Mohali