Job Description
Skills:
Team leadership & supervision, Sales planning & target achievement, Customer relationship management, Handling customer complaints & escalations, Building customer loyalty & repeat business, SOP implementation & compliance, End-to-end showroom operations, Strong product knowledge (luxury / watches / premium retail),
Company Description
Zimson, a trusted name in watch retailing since 1948, represents over 50 leading international and national watch brands. With 100+ stores across South India, spanning Tamil Nadu, Karnataka, and Kerala, Zimson is renowned for its commitment to excellence and the highest standards of customer service, delivering an unparalleled shopping experience.
https://zimsonwatches.com
Role Description
We are looking for a results driven retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or Retail management. Store Manager responsibilities may include supervising assistant store managers.
Position: Sales Showroom Manager
Location: Bangalore
Experience : 7 - 12 years
Store Manager Responsibilities Include
Developing store strategies to raise customers pool, expand store traffic and optimize profitability
Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
Ensuring high levels of customers satisfaction through excellent service
Organizing all store operations and allocating responsibilities to personnel
Supervising and guiding staff towards maximum performance
Preparing and controlling the stores budget aiming for minimum expenditure and efficiency
Responsibilities
Develop business strategies to raise our customers pool, expand store traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of, well behaviour and high performance
Additional store manager duties as needed
Requirements And Skills
Proven successful experience as a retail Store Manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good communication and interpersonal skills
Graduation in Business Administration or relevant field
Computer literacy to the level of understanding and analysing data for planning of retail business.
Capable of working on SOP, KPI and KRAs
Qualification
Undergraduate: Any graduation (B.com/BBA/B. Tech etc.)
Kindly Send you profile at [Confidential Information] or
Whatsapp @ 70 - 227 - 44 - 755
Phone No. - 7022744755
Thanks and Regards
HR Department
