Key Responsibilities
1. Franchise Business Development & Support
- Build relationships with new & existing franchise partners, advising on business strategies, targets, and operational best practices.
- Collaborate with leadership to expand franchise footprint in target regions.
- Onboard and coach partners on sales playbooks, pricing models, and quality delivery standards.
- Conduct monthly/quarterly reviewsreview P&L, sales pipeline, and performance metricsto ensure growth targets are met.
2. Architect & Designer Networking
- Proactively engage and nurture relationships with architects, interior designers, firms, and consultants.
- Host collaborative eventsworkshops, showrooms, case-studiesto position the brand and strengthen influence.
- Identify referral opportunities and feed into sales pipeline.
3. Sales & Project Coordination
- Guide prospects through the sales funnel: lead qualification, quoting, and proposal generation.
- Serve as liaison between franchise sales team, partners, and manufacturing for order confirmation, scheduling, billing, and delivery.
- Track project timelines, budget adherence, and quality checkpoints from signed proposals to completion.
4. Operations & Process Management
- Standardize processes and tools across partner locationsfor quoting, project tracking, billing, and customer hand-off.
- Troubleshoot channel-related bottlenecks and work with in-house operations/manufacturing on issue resolution.
- Ensure consistent handover between franchisees, field teams, and production schedules.
5. Reporting & Reviews
- Prepare monthly & quarterly business review decks with sales metrics, pipeline status, project health, financial KPIs.
- Present performance updates and strategic plans to senior leadership.
- Use insights from reviews to refine processes and roll out tree-wide improvements.
Ideal Candidate Profile
- Experience: 36 years in B2B business development, operations, or franchise managementpreferably in interiors, furniture, building products, or architecture/design channel.
- Skills:
- Strong relationship-building with franchisees, architects, designers.
- Excellent analytical and commercial acumen in developing/reviewing sales and P&L targets.
- Process-oriented, adept at implementing and streamlining systems; strong attention to detail.
- Project management: ability to coordinate between multiple stakeholders and track complex delivery plans.
- Personal Traits:
- Highly organized and deadline-driven.
- Confident presenter, exceptional communications.
- A problem solver with proactive mindsetanticipates challenges and acts early.
- Comfortable operating in fast-paced environments and managing cross-functional teams.
Education & Requirements
- Bachelors degree in Business, Engineering, Architecture, Interior Design, or a related field.
- Proficiency in CRM or project management systems (e.g., Zoho, HubSpot, Trello, Monday) preferred.
- Familiarity with MS Excel, presentation tools, and basic financial modeling.
Work Location: In person
