SHOP SALES EXECUTIVE

Job Description & Requirements

Duties and Responsibilities

. Understand customer needs and offer solutions and support

. Organize and coordinate sales representatives schedules

. Research potential leads from business directories, web searches, or digital resources

. Recruit, hire, and train new sales representatives

. Receive and report on all sales leads

. Supervise sales representatives and assistants

. Answer potential customer questions and follow-up call questions

. Work with sales team when closing sales

. Track weekly, monthly, and quarterly performance and sales metrics

. Meet all sales quotas and goals

. Assist sales representatives and team to meet and exceed goals

. Able to work for long working hours

. Able to work in non aircon environment

Able to work night shift

Able to carry heavy loads of 50kg

Shop Sales Supervisor Requirements and Qualifications

. Two (2) years previous experience in customer support, client services, sales, or a related field

. Demonstrated and proven sales results

. Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software

. Focused on customer service

. Excellent verbal and written communication skills

. Persuasive and goal-oriented

. In-depth understanding of company services and its position in the market

. Excellent customer care and focus ability to assess customers needs and provide correct answer, path, troubleshooting, or method for a positive customer experience

. Ability to multitask, prioritize, and manage time efficiently

. High School and above education